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Stateline Auto Ranch Subaru

Fruitland, ID

4.3
74 Reviews
If you need help with any aspect of the buying process, please don't hesitate to ask us. Our customer service representatives will be happy to assist you in any way. Whether through email, phone or in person, we're here to help you get the customer service you deserve. If you're looking for a Subaru dealership near Parma ID and Payette ID that is dedicated to providing superior customer care, look no further than Stateline Auto Ranch Subaru!
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900 N Whitley Dr

Fruitland, ID

83619

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Showing 74 reviews

April 04, 2025

Made an appt for service, when I got there dealer said they didn't have time that day. I drove from Cambridge, so I was not happy about the waste of my time. Had to replace same part that was replaced 6 m More

by SANDYBREWER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROBERT HEAD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentino Sanchez, Marcos Sanchez
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

I am terribly sorry to hear about the negative experience you had at our dealership. We were able to get your repair done, and it was covered under warranty. Our customers are our top priority and I would like the opportunity to talk with you. Please contact me at your earliest convenience so we can resolve this. Thank you, Marcos Sanchez/Service Manager

April 02, 2025

I have been happy in the past but not so much recently. On my last oil change service 2 air filters were replaced without consulting me first and you charges have greatly exceeded quoted cost and seem exce More

by MWALDRUPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentino Sanchez
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

This is not the kind of experience we seek to provide. Please contact us when you can so we can address this together and rectify this issue. Marcoss@autoranchgroup.com Sincerely, Marcos Sanchez/Service Manager

March 31, 2025

Went in on a Saturday to look at a car we saw on-line. We were immediately greeted and the car was brought up front ready for a test drive. Eddie was great to work with and no pressure. Both Jeremy and More

by IDAHOJETMECH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiara Meier-Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
March 28, 2025

We have been very happy with Stateline Subaru until recently. The new person in the service department needs to spend more time listening to the customer and less time talking about himself and how muc More

by BCHENSHAW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

we bought new tires there and had to bring them back and they are rough More

by BARBMARTIN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for bringing this to our attention. I would like to better understand what the problem was. Can you please contact me at your earliest convenience. Marcoss@autoranchgroup.com Sincerely, Marcos Sanchez/Service Manager

March 23, 2025

Are experience at stateline auto was fantastic. Codi was very helpful funny and professional. She did exactly what she said she would do in making our 2nd Subaru car buying experience very relaxing More

by TONYECCLES01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Codi Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I had a great experience at Stateline Auto Ranch . All the Employees I encountered was all very professional and friendly and made sure I was taken care of and treated well. I would recommend this dea More

by TKSMITH1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiara Meier-Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Codi Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez, Helen Dickinson
March 18, 2025

Very friendly and courteous. I appreciated seeing the filters and seeing what needed to be done. Thank you ! More

by VICKICRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Marcos Sanchez
March 14, 2025

Robert H was the most knowledgeable, helpful and personable service representative I have dealt with in the 40 years I have had my vehicles serviced at dealerships. I so appreciate the way he thorou More

by Jgambino53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT HEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Stateline Auto Ranch Subaru responded

Thank you for the great feedback. We appreciate your business. Sincerely, Marcos Sanchez/Service Manager

February 23, 2025

This dealership is awesome! They made sure that I was taken care of throughout the entire process. They helped me find a vehicle that fits what I wanted even though I was indeci More

by CHEZEM67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hubble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
3
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