I had just bought a WRX from the boise suburu dealership about 2 months ago. Took it to Stateline autograph suburu in fruitland for my first oil change. An hour later the mechanic comes up to me telling me he broke my drain plug off because it was torqued too hard and he wont be able to fix it. I said what can we do? He replied that I will need a new oil pan and they quoted me at 640 dollars. I said hold on you guys broke it? They told me to call the last location I took it to. I told them I just bought it in boise at the dealership 2 months prior. They said I needed to call them. I called the boise location and they told me that the fruitland place broke it so it's not their fault. Calling both places for the rest of the day until finally the boise place said they will do all the work for free I just needed to get my car there. Boise ordered an oversized drain plug and sent it to fruitland. The fruitland location STILL charged me for an oil change AND the drain plug that boise sent over. Then when I got my car, Ron at the fruitland location told me i needed about 1700 dollars of work and to NOT take the survey if I cant answer 5 stars on everything. The boise location has my car right now and theyre making everything right. They also told me that the 1700 dollars fruitland tried to charge me has already been done before I bought the car 2 months prior. Thank you Larry H miller. I will never be coming back to this

The service was great and very thorough, they even found a screw in my tire and repaired it. Thank You!

Absolutely no pressure to sell you a car at this dealership. Just a very nice and friendly staff. After purchase Robert was there at every point to be sure we knew how to operate all the features of our Forester. Excellent experience!!!

They are prompt, honest, and friendly. I felt like I was treated like a family member.

Very friendly and I felt very comfortable there. I'm struggling with money and they accepted my plea and they didn't over charge me

Service people are nice. However, after a $2,300 service the wiper fluid was left empty. Makes me wonder what else is low. The little things matter!