Star Hyundai - Service Center

Jessica was so wonderful and the gentleman who fixed my car was great. The front desk lady was not kind at all- looked bothered when I asked questions and when I called the day prior she told me "listen t car was great. The front desk lady was not kind at all- looked bothered when I asked questions and when I called the day prior she told me "listen to me ma'am" on the phone to a question I was asking. It made me want to cancel my appointment as a client should not be spoken to that way. She should not be working on the front end/interacting with customers. More

One of the better Hyundai Service Centers in the area. CS reps don't pressure you and are very accommodating. CS reps don't pressure you and are very accommodating. More

I mistakenly came on the wrong date but they took my car in for service anyway. My service was completed at the time I expected. in for service anyway. My service was completed at the time I expected. More

They don’t have a large modern waiting room with amenities and they don’t have a huge garage or convenient parking. BUT, they do have friendly open reps who clearly communicate services and pricing amenities and they don’t have a huge garage or convenient parking. BUT, they do have friendly open reps who clearly communicate services and pricing and that’s more important every day of the week. More

Needed to perform warranty work and Jessica was able to get an appointment around my schedule. Was able to come in and have work done very quickly. get an appointment around my schedule. Was able to come in and have work done very quickly. More

The one issue I had was that in changing the fuse they had to disconnect the battery and did no attach a car memory save which provides a power source for a car independent of the regular car battery. Th had to disconnect the battery and did no attach a car memory save which provides a power source for a car independent of the regular car battery. This memory saver would have provided the power needed to keep my car's XM and radio settings intact and saved me one big hassle in getting them back, which I still have not yet been able to finish. This is why I gave one "good" response instead of all "very good" More

They were very friendly and my services were completed quickly. The staff was very professional quickly. The staff was very professional More

The service from Jessica at Hyundai bay side was excellent and appreciated, thank you ver much excellent and appreciated, thank you ver much More

Would have given a 5; however, I feel something is wrong with the car after it was serviced. Took it back because the it wasn’t driving as usually does and the oil temp remain high and the cooling fan rema with the car after it was serviced. Took it back because the it wasn’t driving as usually does and the oil temp remain high and the cooling fan remains on constantly when the Air Conditioner is on. The service claims there is nothing wrong with the car because no codes came up, but I know how my car performs. This never happened prior to the service done. Now I know I am giving but I am sure nothing will be done to rectify the issue. More

Staff was helpful and attentif. Jessica was patient and heard my complaint. Asked appropriate questions and arranged to resolve my issues. Jessica was patient and heard my complaint. Asked appropriate questions and arranged to resolve my issues. More