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Star Hyundai - Service Center

Bayside, NY

4.1
1,221 Reviews

1,221 Reviews of Star Hyundai - Service Center

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August 18, 2024

The worst experience I have ever had, not just at this place, but also at the service center located in 162. Everything is too slow! More

by LIANSACU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salvador
1.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

I have 5 year wheel protection from hyundai dealer. Last year i went to change the tire because air was unstable. They told me to come next service. Next service they said, "they dont have a tire, Come More

by Tokendra magar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
August 14, 2024

Good service. No long wait time. No problem with spot reservation. Communicated when the job was done More

by ABIGAILNAIR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I have a hard 8:00 start time at work and need to be our by 7:25 to get there. They always ensure that I am out in time! More

by JM256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Jessica Santana is fantastic. An experienced service advisor, she took over for Jason Watkins after he called my wife crazy behind a party-closed door to Jessica. I was 2 ft. away More

by Jason Needs to Go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

Service advisor Jason Watkins was extremely rude and inappropriate from every step of the 2-week ordeal with my car. He insulted myself and my wife on two separate occasions, argued with me at 7:40am ab More

by Jason Needs to Go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Watkins, service advisor (was by far the most inappropriate employee I’ve ever dealt with)
August 11, 2024

I was able to get an appointment quickly and early drop off also got the car back within 2hr More

by SHAZAAD16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

It was a positive experience. The mecanic found what was wrong. Jessica Santana, the service manager made things easy. More

by EDB115
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Everything was done as promised. Jessica was in contact with me before and during the job. Thank you. More

by ZEVFELD
Service Time
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

This dealership is the worst I ever been in for service. My car went in on a Thursday. They had it over the weekend they had it Monday. They had it Tuesday. I will never recommend this place to anybody it I More

by WHIZZJANITORIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
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