Star Hyundai - Service Center

Jessica is the best service person. Her service is very professional and personal. Because of her my experience with the dealer is very pleasant! Her service is very professional and personal. Because of her my experience with the dealer is very pleasant! More

Jessica was pleasant. The wait was average. As far as I know everything was done well. The charges were more than I expected. I did not like having to pay a fee if I neede The wait was average. As far as I know everything was done well. The charges were more than I expected. I did not like having to pay a fee if I needed to use a credit card, especially since the charges were costly. More

This is my 4th Hyundai and I have never had any problems. Everyone is friendly and willing to help you . Everyone is friendly and willing to help you . More

A very professional and Competent Dealership that handles my vehicles maintenance and repairs perfectly and expeditiously my vehicles maintenance and repairs perfectly and expeditiously More

I have a great experience with this dealer, Jessica is lovely, pleasant person to deal at any time and very healthful. lovely, pleasant person to deal at any time and very healthful. More

Jessica is perfect the manager is a total mean women Jessica should be the manager! Ever since the previous manager left the white guy place went down hill!!! I only return for jessica Santana!! Jessica should be the manager! Ever since the previous manager left the white guy place went down hill!!! I only return for jessica Santana!! More

Excellent job. Will recommend this place if you need a car service. Will come here again Will recommend this place if you need a car service. Will come here again More

Service advisor was excellent but the woman who you pay and sits at a desk in the waiting room- doesn’t lift her head to feet you, apathetic and doesn’t say thank you after she’s paid she’s a poor example and sits at a desk in the waiting room- doesn’t lift her head to feet you, apathetic and doesn’t say thank you after she’s paid she’s a poor example of an image you are trying to promote More

To start with why my review is bad, it takes a while to get an appointment. Then once there, it takes an eternity to get vehicle serviced. And just to be clear, this is not the 1 or 2 or I'm pretty sure get an appointment. Then once there, it takes an eternity to get vehicle serviced. And just to be clear, this is not the 1 or 2 or I'm pretty sure the last time for an extremely long wait time. On this particular occasion, I brought my car in for: oil change, inspection, brake check up and a hitch recall ( my car doesn't have a hitch but it still needed documentation with pictures). Had an appointment time of 12noon, didn't leave service dept till 535pm. Had it not been for the recall, I could have gone ANYWHERE ELSE to get the other items fixed. Either they need to give out less appointments on the same day, or they need to hire more mechanics. Also management and mechanics need to be more respectful of female drivers. In December my car completely stalled. Matt and a couple of the mechanics questioned me like I was some novice to car use. They asked if I drove thru tons of water...like why would I purposely destroy my car? And then they said I was using inferior gas, that's when I showed them tons of gas receipts for PLUS ( higher octane gas). Turned out, it was a malfunction with the throttle. But did they apologize? Absolutely not, why would a misogynist do that? So condescending! More