Star Hyundai - Service Center

Takes too long to get an appointment. Then when they claim to fix it. They didn’t do then I had to come back. Then when they claim to fix it. They didn’t do then I had to come back. More

Much appreciated advisor Shela Hawkins for an quick and easy process during my visit at Star hyundia. Definitely coming back for my Genesis service. easy process during my visit at Star hyundia. Definitely coming back for my Genesis service. More

I arrived for my appt and they said it will take 1. 5 to 2 hours. 2 hours later I asked for an update they said they’ll put my car on the lift next, then another hour goes by they still didn’t start on 5 to 2 hours. 2 hours later I asked for an update they said they’ll put my car on the lift next, then another hour goes by they still didn’t start on my car so I just asked for my keys and left. The manager didn’t even apologize or anything. More

Excellent service and professional organization. Very grateful for the great work! I appreciate the diligence. Very grateful for the great work! I appreciate the diligence. More

Everything was good when I got there. Pickup was a bit slower. The agent checked me out well. But then I waited about 20 mins for someone to bring me the car Pickup was a bit slower. The agent checked me out well. But then I waited about 20 mins for someone to bring me the car More

bad smell in car after service was complete, i am still trin to get it out trin to get it out More

I had both headlights on my vehicle replaced last year November 2022. This morning when I drove to work, one of the headlights was low. I called Hyundai to ask what’s going on and shouldn’t the headlights November 2022. This morning when I drove to work, one of the headlights was low. I called Hyundai to ask what’s going on and shouldn’t the headlights last for more than a year? I was told that because the car mileage is over $12,000 I would have to pay to get the headlights changed. Y’all a bunch of thieving xxxxx of there!!!!! More

Cash customer fist fix recall 1 hour job 3 1/2 hours waste Very Bed waste Very Bed More

I took my car to the service department on Pigeon Meadow Road on a Friday morning for scheduled work. I expected to be there for a while but the work was completed sooner then I expected and I was able to s Road on a Friday morning for scheduled work. I expected to be there for a while but the work was completed sooner then I expected and I was able to sit and complete work while I waited. My service contact, Jessica Santana, was very professional, to the point and as always a pleasure to work with. She does her best to keep the customer informed and the price is never more than she quoted prior to completion of the work. More

The place is rundown and poorly staffed. An employee named Evelyn does a decent job An employee named Evelyn does a decent job More