1,243 Reviews of Star Hyundai - Service Center
Always provide great customer service at my service appointments. Questions are answered each time and always strive to get my appointment completed in a timely manner. appointments. Questions are answered each time and always strive to get my appointment completed in a timely manner. More
The car was taken in immediately and the service was done quickly. The waiting area is clean, internet available and coffee. Really good experience. quickly. The waiting area is clean, internet available and coffee. Really good experience. More
Terrible experience. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More
My experience on my last visit was exceptional as I need to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me t to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me time to attend my meetings. More
Great Service! The team at Star service were curious and customer friendly! I would recommend Star! The team at Star service were curious and customer friendly! I would recommend Star! More
Jessica the service rep was great. I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $50 I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $504 spent to hear rattling.... fantastic. More
My service writer was very professional and courteous. She gave me an end time and was able to keep her word. So far,so good. She gave me an end time and was able to keep her word. So far,so good. More
You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More
A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was the reason for my high marks. Her follow up on the phone explaining what my car needed and when I could pick it up was spot on!! More
A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struck me as very odd. I was in and out in an hour which was way better than I expected. More