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Star Hyundai - Service Center

Bayside, NY

4.1
1,221 Reviews

1,221 Reviews of Star Hyundai - Service Center

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May 02, 2024

Terrible experience. More than an hour wait even with an appointment, for a simple consult. I will never go there again. More

by KAHEND
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

My experience on my last visit was exceptional as I need to attend meeting whilst waiting for my car and my service advisor Jessica was very accommodating. I arrived early, she checked me in and gave me t More

by BELINDAROWE8069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Great Service! The team at Star service were curious and customer friendly! I would recommend Star! More

by jAMES.BRELAND12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Jessica the service rep was great. I went in for complimentary oil change, which was fine. Got the AC and Engine air filter replaced, and now hear vibrating noise inside the AC. $50 More

by Thomas
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

My service writer was very professional and courteous. She gave me an end time and was able to keep her word. So far,so good. More

by tonydiaz2640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

You were so kind, quick, and accurate. You even let me have some Colombian coffee in the waiting room. Your kind service was very touching More

by JESUSMANIAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stechel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Tong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville-Russel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
DIANA LLAJCEVIC
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

A young lady named Jessica Santana helped me. Coming from a customer service back ground my self she was excellent!! The confidence she made me feel by assuring me the car was in good hands was t More

by josephfigueroa65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

A bit odd that I pull my car in and wait in waiting room. I get a call from an unfamiliar number. Its the service dept... why? Cant u just call names? Why are u calling me when Im sitting right there.. struc More

by treeville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Visit to Hyundai Service Center Everything was good, I don't know the name but at the entrance I liked the friendliness of the person who accepted the car and Jessica More

by peonynail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Service was good. Didn't wait to long..Service writer was Jessica was very nice. More

by BCODISPOTI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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