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Star Hyundai - Service Center

Bayside, NY

4.1
1,230 Reviews

1,230 Reviews of Star Hyundai - Service Center

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June 09, 2024

Fast courteous service. Was done when they said and checked everything. Made good recommendations. Appreciated that. More

by schaeferjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Very kind and respectful, service was very good, a problem did arise and they rectified it with speed and care. I would recommend star service for their customer service care and concern towards their More

by SWEATPEA312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

service was fast and good, Jessica from service was very friendly I was out under 1 hour. More

by rpanepintosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic was very good
June 07, 2024

All staff are very friendly and conscientious in their work. I will come back again next time. More

by Hui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

very sloppy. in correct rotating of tires. Forgot to reset time for next service.. Waiting room fair More

by MORTMARVIN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Jessica and Ed at Star Hyundai and Tina at Hyundai ISA Customer Service were exceptional! They provided professional, accurate, , and consistent help! More

by DebLewis70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in service department and Tima in Customer Service were 5 stars as well
June 01, 2024

The service center was easy to get to, attentive to my arrival and the wait time was as said. More

by anna911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Ed & Jessica were a pleasure to work with. They were responsive when I initially called regarding my vehicle being towed to their service department after Koeppel Hyundai "refused" to accept m More

by HEESE232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thornton
May 30, 2024

Jessica was great! Explained the answers to my questions and made great recommendations. I’d probably go back to Hicksville though next time because they have air co More

by Imas98
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

very poor customer service i work as a customer service representative and could not imagine giving that type of service. i had a 920 appointment and got to the dealer at 920 left the car returned about 1 More

by ljeffers20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
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