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Star Hyundai - Service Center

Bayside, NY

4.1
1,221 Reviews

1,221 Reviews of Star Hyundai - Service Center

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May 29, 2024

very poor customer service i work as a customer service representative and could not imagine giving that type of service. i had a 920 appointment and got to the dealer at 920 left the car returned about 1 More

by ljeffers20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
ZAC KOUFAKIS
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Star Hyundai Service here is wonderful experience top to bottom, end to end. Such a pleasure dealing with the staff here. More

by wklee434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Excellent service in spite of no appointment. I was stressed out over the car and the manager quickly solved the problem. More

by phenry00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Placed an appointment for May 20th on a Monday at 9:40am, for a recall for my Hyundai Sonata for Anit Thef. I would presume an appointments are priority. I waited for this appointment longer than a month. So More

by chriscalle91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

On May 8, 2024, I received inaccurate information regarding the availability of an engine for my vehicle, which was provided to secure my business. Subsequently, I brought my car in for service on Ma More

by LORICRUZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JESSICA SANTANA
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The service center is run very professionally and most of all the staff is very accommodating More

by notstaisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Everyone was very nice and it only took an hour and a half. Enjoyed my visit More

by EVILARO4331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Great service, very easy to get to and customer service was friendly. Overall I had a great experience at this location. More

by jli75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Always provide great customer service at my service appointments. Questions are answered each time and always strive to get my appointment completed in a timely manner. More

by atpatane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The car was taken in immediately and the service was done quickly. The waiting area is clean, internet available and coffee. Really good experience. More

by DOMREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSICA SANTANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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