Star Hyundai
Bayside, NY
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
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My experience at Star was amazing. Phil and Myung took care of me and I have to say it was a seamless process. They were very professional , polite and easy to work with! Thank you bot Phil and Myung took care of me and I have to say it was a seamless process. They were very professional , polite and easy to work with! Thank you both ! More
Simon was extremely knowledgeable and helpful throughout this whole process. He made everything easy and it was an easy to buy a car with his assistance this whole process. He made everything easy and it was an easy to buy a car with his assistance More
Raza was extremely helpful on the day I picked up my car. He ensured along with the manager Mr. Philip that the discounts that I was promised were kept. When I picked up my car, Raza took the time to expl He ensured along with the manager Mr. Philip that the discounts that I was promised were kept. When I picked up my car, Raza took the time to explain some of the many features. Thank you Raza and the Team over at Star Hyndai--- I am looking forward to driving my new Hyndai Elantra 2024 Hybrid More
first, They did not give me the correct address for the service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front service department. Second, they didn't give me any estimated time to finish the service. I have to wait for 5 hours. I kept asking one of the front desk ladies in the service department if I got a loaner car since I was waiting too long, but they ignored me and looked down on me. and give me an attitude. It was a really bad experience with them. More
I left the dealership last Sunday believing that I was leasing a 2025 Hyundai Tucson Hybrid. When my wife and I arrived to pick up the new car, they told us we had leased a Tucson that was not a hybrid. M leasing a 2025 Hyundai Tucson Hybrid. When my wife and I arrived to pick up the new car, they told us we had leased a Tucson that was not a hybrid. My wife stopped me from storming out of the dealership that day, but I am deeply disappointed and quite angry at their "bait and switch tactics." We read other reviews of Star, which were mostly quite laudatory. They won't get a great review from me--ever. Even if they had told us that we were getting a regular Tucson at that point, I would have stopped the sale and negotiated for the car that I wanted. They also kept us waiting for 5 hours when we came to pick up the car. When I read the other comments, it just makes me crazy. These people are slick and they know how to make you just want to finish the transaction and get the xxxx out of there. More
They are very attentive on your service request . Keep up the good work. It’s 10 star Keep up the good work. It’s 10 star More
I had an emergency need, and Jessica in Customer Care got me in right away, and the problem was solved within a couple of hours. Thanks, Jessica! me in right away, and the problem was solved within a couple of hours. Thanks, Jessica! More
Star Hyundai dealership offers exceptional service, knowledgeable staff, and a seamless car buying experience. Highly recommended! knowledgeable staff, and a seamless car buying experience. Highly recommended! More
Mark Stechel and Phil Robinson were a pleasure to deal with. They listened to what I wanted and found exactly the right vehicle for me. Mark's tutorial with all of the new gadgets and displays was very with. They listened to what I wanted and found exactly the right vehicle for me. Mark's tutorial with all of the new gadgets and displays was very helpful. This is why this is the 3rd car I've bought from Star Hyundai! More