Star Hyundai

The service was nice and quick. The waiting room was just ok. Being that this was the first time at this location, I didn't know how to get inside the service station. Maybe put it The waiting room was just ok. Being that this was the first time at this location, I didn't know how to get inside the service station. Maybe put it on the website or appointment emails to drive up to the blue door for it to open. More

Tire rotation was to be part of the maintenance. I would have liked to be told why it wasn't instead of coming home to realize it wasn't. Called back to find out why and was given a reasonable exp I would have liked to be told why it wasn't instead of coming home to realize it wasn't. Called back to find out why and was given a reasonable explanation. However I now wonder what else might not have been done. I am giving Jessica a 5 star review as she was very easy to work with and immediately got the answer regarding the tires. Whoever made the decision regarding the tire rotation should have let her know about the problem. More

If you’re going to buy a new Hyundai, go to Star in bayside. I originally bought my 2022 Kona almost 3 years ago from Star Hyundai and wanted to trade in for the new 2024 with a higher trim model. Phil bayside. I originally bought my 2022 Kona almost 3 years ago from Star Hyundai and wanted to trade in for the new 2024 with a higher trim model. Philip the sales manager spent 2 days with me trying to get the deal to fit my needs and for everything to make sense. He’s was extremely patient and extremely down to earth. It was unlike any interaction I’ve ever had with a big purchase like this. He went above and beyond to help get me out the door with the car I wanted. And Brendon who I initially started the sale with was a huge help and down to earth as well. Honestly can not believe my experience there. Don’t bother going to any other Hyundai dealer you won’t find this kind of quality in people. Thanks again guys!! More

Well really bad experience with customer service and repair facility, had to wait almost 2 month for appointment day that I had appointment they cancel on me, then day that they pick up the car worked o repair facility, had to wait almost 2 month for appointment day that I had appointment they cancel on me, then day that they pick up the car worked on it brought it back didn't communicate with me that they decided not to repair my problem and accused me of basically causing damage to my vehicle without any proof. Very unprofessional. Gonna complain to a BBB. And consumer affairs. More

I scheduled my vehicles service and recall with Jessica. She is absolutely wonderful. The service was great and quick. I will recommend star Nissan Service. She is absolutely wonderful. The service was great and quick. I will recommend star Nissan Service. More

The Service is ok but the wait time is very slow i wish the service could be alittle faster that by though.. the service could be alittle faster that by though.. More

Great smiley service advisers parts department even great too no complain at all clean service area too no complain at all clean service area More

Very courteous and professional, Phil has been wonderful for years and Michael was explaining the technological intricacies patiently to a little older lady. I will definitely come back. for years and Michael was explaining the technological intricacies patiently to a little older lady. I will definitely come back. More

My service appointment was completed in a timely manner. Jessica Santana was most helpful at this appointment. Jessica Santana was most helpful at this appointment. More

Friendly helpful staff, provided me quick response and complete assessment of the problem with my vehicle. complete assessment of the problem with my vehicle. More