Star Hyundai

After calling the dealer to remind them about the appointment, the service was quick and efficient. appointment, the service was quick and efficient. More

Same old thing! -- easy to make an appointment, very flexible meeting my needs, great communication, service done right. A joy to work with all the time! -- easy to make an appointment, very flexible meeting my needs, great communication, service done right. A joy to work with all the time! More

10/10 Great experience! Phil was exceptional! He matched me with the perfect vehicle. I'm in love with my new car! Phil was exceptional! He matched me with the perfect vehicle. I'm in love with my new car! More

Although the wait was timely, the service by Alan C and Charlie was great. Alan helped me out tremendously throughout the ups and downs of this process and reassured me each time. Thank you Star Hyundai fo Charlie was great. Alan helped me out tremendously throughout the ups and downs of this process and reassured me each time. Thank you Star Hyundai for my beautiful new car. More

Excellent service from Brain, Charlie and the staff at Star Hyundai, made it so easy on purchasing a new vehicle, picked the vehicle we liked, color, road test, gave us a great deal, signed and drove away Star Hyundai, made it so easy on purchasing a new vehicle, picked the vehicle we liked, color, road test, gave us a great deal, signed and drove away in a New Kona, was so easy, I would highly recommend, Thank you again guys. IG :) :) :) More

To complete this work, I visited four times. The third time I waited over 4 hours even though I had a reservation, and the fourth time took 5 hours so I could barely finish. They wasted too muc The third time I waited over 4 hours even though I had a reservation, and the fourth time took 5 hours so I could barely finish. They wasted too much of my time. More

Mark was friendly, knowledgeable, and a pleasure to work with. He made the experience seamless and had everything ready for me from beginning to end. Best dealer at Hyundai. with. He made the experience seamless and had everything ready for me from beginning to end. Best dealer at Hyundai. More

1. No parking lot in the service center. 2. After dropping the vehicle, just waiting in the room hours with no instructions always. 3. Never called me until I call them, even though they said they wo dropping the vehicle, just waiting in the room hours with no instructions always. 3. Never called me until I call them, even though they said they would call me. 4. Loaner vehicle or courtesy service is never be available(Genesis is my vehicle) 5. I left my suv for ten days for water dropping from the sun roof when raining. When I picked up the vehicle, inside of the car was totally wet because they kept it outside. They just ignored my complaint. I had experiences with Lexus, BMW, Mercedes and porsche and their services were excellant(five star). The experience with genesis service was 0 star actually. More

The employees there were very pleasant. But the service waiting room is the worst I have been to in many years. But the service waiting room is the worst I have been to in many years. More

I visited for two recall issues, an engine oil change,and an inspection. The advisor in charge of my work was Jason H Watkins, not Jessica Santana. His attitude was very informal, and due to his irresponsi an inspection. The advisor in charge of my work was Jason H Watkins, not Jessica Santana. His attitude was very informal, and due to his irresponsible and negligent handling of work and mistakes, I had to wait on site for more than 4 hours. Moreover, no apology or explanation was given. In the end, I couldn't do the inspection and came home. I never want to see an employee like that again! More