Star Chrysler Jeep Dodge Ram

Big inconvenience Checked vehicle in midday for a oil change and waited 3 hours with no explanation for why it took so long. I would never go back to have a service don Checked vehicle in midday for a oil change and waited 3 hours with no explanation for why it took so long. I would never go back to have a service done More

Fantastic service Got in,1 hour later we walk out with a car,insurance,plates. Zaire Coore was fantastic. He helps us with all the paper transactions, we are so greatfu Got in,1 hour later we walk out with a car,insurance,plates. Zaire Coore was fantastic. He helps us with all the paper transactions, we are so greatfull for his kindest and patience. We highly recommend the car dealer and the personal there. More

Great customer service. Zaire Coore Was so gracious and patience willingly to explain the process of buying our first time used car. He explain the taxes,plates and insurance Zaire Coore Was so gracious and patience willingly to explain the process of buying our first time used car. He explain the taxes,plates and insurance proces. The department of finance was awsome on helping me get the best deal out there. Thank you guys. More

Great Dealership to purchase a vehicle from. All the employees are extremely professional and down to earth. I will definitely recommend anyone shopping for a vehicle to make a stop at Star. All the employees are extremely professional and down to earth. I will definitely recommend anyone shopping for a vehicle to make a stop at Star. More

Great service Terry was amazing. She was able to get my car fixed the same day when other dealerships would not even see me for 2 months out! Amazing. Thanks terry! Terry was amazing. She was able to get my car fixed the same day when other dealerships would not even see me for 2 months out! Amazing. Thanks terry! More

Very nice people to work with My credit was in the low and they work hard and get me approved and I am happy with my car Iam so happy good people My credit was in the low and they work hard and get me approved and I am happy with my car Iam so happy good people More

Leasing a Vehicle & Star Chrysler The Sales Agent Zaire was very cordial & not pushy. Very Knowledgeable about the products. I stopped by just to look & find out information. It starte The Sales Agent Zaire was very cordial & not pushy. Very Knowledgeable about the products. I stopped by just to look & find out information. It started to rain and Zaire realized we weren’t prepared. He asked us where we parked, took a jumbo umbrella, walked us to our car & walked behind us in the rain. He took good care of the second time I visited and the third time. I read up on the vehicle did a test drive and couldn’t leave the Jeep Cherokee behind. I’m very happy with my choice & proud owner of 2019 Jeep Cherokee. (Queens/NY) More

Friendly reception staff, but I went to the service center as my check engine light had turned on. The reception staff Teresa was really friendly and nice. I got a quote later the I went to the service center as my check engine light had turned on. The reception staff Teresa was really friendly and nice. I got a quote later the same day for repairs, however, the prices were high so I decided to pick my car without getting the servicing done. To my surprise, the mechanical staff had cleared the check engine issue code so that I cannot get it fixed in another shop. I thought that was really unethical. Why would they remove the error code when they did not fix the issue? More

Great Helpful staff, nice people!, Let me wait for my car. Very pleased with their work. No charges, fully covered. Would recommend them to any one Helpful staff, nice people!, Let me wait for my car. Very pleased with their work. No charges, fully covered. Would recommend them to any one More

Service Dept I always get great service from the service dept here. The advisors (Patrick, Theresa & Darryl) & workers are great & help you with any problem that y I always get great service from the service dept here. The advisors (Patrick, Theresa & Darryl) & workers are great & help you with any problem that you may have with your car. The only complaint that I have is there is a worker named Shundra that works there. She was very rude & obnoxious when I called to check on the status of my car. Anyone answering the phones should have better customer service skills & actually know what they're talking about when it comes to the service dept. More