Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Long Wait Staff were courteous, but to wait over 2 hours to get an oil change, when you already made an appointment, is unacceptable. What was the need of havin Staff were courteous, but to wait over 2 hours to get an oil change, when you already made an appointment, is unacceptable. What was the need of having an appointment? More
AWESOME SERVICE I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. I came in with so many car issue Teresa hynes helped me out tremendously and provided excellent customer care And is a woman of her word. More
Great Service, Honest and Professional JC Paulino and Rob Caballero did an excellent job selling me a 2019 Dodge Challenger. Going into Star I knew what I wanted and the price point I was l JC Paulino and Rob Caballero did an excellent job selling me a 2019 Dodge Challenger. Going into Star I knew what I wanted and the price point I was looking at. Unfortunately, I had previously gone to another Dodge dealer on Northern Blvd where the manager straight up lied to me about the leasing packages for the Challenger, claiming I had to pay at least $500 a month. Just from Dodge's website I knew that was untrue so I was a bit wary in entering Star. Thankfully, JC and Rob were professional, truthful, and courteous and gave me a great leasing deal. JC also showed me everything I wanted to know about the car. I got the car that I wanted at the price I wanted so I couldn't be happier. I plan to return to Star for my next car buying needs. More
The staff On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. Th On this visit my interaction was with Angela and Fabian. And as always your staff are very helpful, patient, polite, professional and knowledgable. They are "STARS" at Star Chrysler Jeep Dodge Ram. And Terri is Always a Pleasure! More
First service Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked op Angela at the desk was great the service was very good my only complaint was that they left mud all over my mat and lower door where I was kicked open and the free car wash is basically an exterior wash which would have been fine but I didn’t get Show Star the mud because it was late and I thought the car wash would take care of it I had to do it More
Recent visit Always a great experience at this dealership the staff is great and always looks for the best way to help the customer out by looking for the best dea Always a great experience at this dealership the staff is great and always looks for the best way to help the customer out by looking for the best deals More
Trusty Dealership Just like visiting family. Great Service Manager and Great Service Writer. Honest quality work. Been here twice, the only place to go. Thank you Ther Just like visiting family. Great Service Manager and Great Service Writer. Honest quality work. Been here twice, the only place to go. Thank you Theresa. More
Great Service Terry is a great lady. Very thorough when registering you. Calls you back. She takes care of everything. Just arrive early. It is first come first se Terry is a great lady. Very thorough when registering you. Calls you back. She takes care of everything. Just arrive early. It is first come first serve. More
Fair and Extremely Helpful Staff The whole process could not have been easier. The staff is very professional and made the entire experience of getting my new truck, along with buying The whole process could not have been easier. The staff is very professional and made the entire experience of getting my new truck, along with buying out my old leased Grand Cherokee (fantastic car!), as easy and stress free as anyone could ask for. A big "thank you" to all the folks at Star Jeep! More
Teresa Hynes Teresa was lovely and very helpful. Teresa ensured the morning check in and afternoon pick up went very smoothly. She also kept me informed on the sta Teresa was lovely and very helpful. Teresa ensured the morning check in and afternoon pick up went very smoothly. She also kept me informed on the status of the service during the day. More