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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,797 Reviews of Star Chrysler Jeep Dodge Ram

July 15, 2020

Very dissapointed I don't understand why they give you an appointment on a Tuesday but then we'll hold your car and find nothing wrong after 5 days More

by Unhappy customer
Recommend Dealer
No
Employees Worked With
Terry
Jul 20, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 13, 2020

Service given by Chrysler from service department Theresa very professional and the mechanics any problems they get the job done thank you I will let other people know a service for your van for all More

by divine5579
Recommend Dealer
Yes
Employees Worked With
Teresa in the service department
Jul 14, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We hope to see you again soon.

July 11, 2020

Our Experience was the best we are so Happy with our New Jeep Leon the sales man was very informative on everything The entire staff was very knowledgeable and kind not pushing a sale making it very comfort More

by MCCRAY1122
Recommend Dealer
Yes
Employees Worked With
Leon Rai
Jul 15, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

July 11, 2020

The service wasn’t professional, the held the car over a week and every time we called-they said that the car will be ready the next day-which didn’t happened. when we came to pick up the car in the first t More

by Sharon
Recommend Dealer
No
Employees Worked With
Theresa
Jul 15, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 08, 2020

Horrible customer service lack of communication between the delayed and customer. It took 4 days for my car to be fixed no loner was offered no communication via text system no one return calls. first tim More

by Juskrys1
Recommend Dealer
No
Employees Worked With
Teresa
Jul 10, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 08, 2020

Knowledgeable, courteous, always treated like family. Quick, reliable, trustworthy. Best in my experience of twenty years. Hope to come back again soon. God bless America! Thank you. More

by Joan888
Recommend Dealer
Yes
Employees Worked With
John
Jul 09, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

July 03, 2020

It's near my home its always busy but the service is good some time its timely but the jod gets done well I give them a 8 n half rating 🤩🤗 More

by Truescotty
Recommend Dealer
Yes
Employees Worked With
Teresa,Hynes
Jul 06, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words! We appreciate it and hope to see you again soon.

July 03, 2020

Great job. Very informative, welcoming and the staff treated everyone like family. I will recommend everyone and my family, friends to the company. Thanks again More

by Ctoussa12
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Mino Park, Juan Arevalo
Jul 06, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the 5-star rating. We appreciate the recommendation and look forward to working with you again in the future.

July 01, 2020

I purchased a fiat. The dealer Shakin Butler is good and made the experience good. I would have enjoyed it better had I received an additional key to the car. But overall good experience. More

by STACEY.SMITHBROWN
Recommend Dealer
Yes
Employees Worked With
Shakim Butler 5 Stars
June 29, 2020

I bought my car for service 2 different times and still they gave me back my car with no inspection done. You have to keep on telling them what you want and need after the day they looked at the vehicle. More

by Tiffany
Recommend Dealer
No
Employees Worked With
Leon Rai, Mino Park, Juan Arevalo
Jun 30, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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