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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,797 Reviews of Star Chrysler Jeep Dodge Ram

July 24, 2020

I visited the service department and the staff was Very Friendly , Work completed on time , . . Knowledge of the work to be done Keeping you update on progress and competition More

by JAMESJUGDEO
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review. We hope to see you again soon.

July 23, 2020

My experience was superb, I was welcomed when I came in and each time there was an update on my car I was given a call and asked what my preference was. The final outcome of the work Is a great success. More

by Camille
Recommend Dealer
Yes
Employees Worked With
Brian and John
Jul 24, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future,

July 23, 2020

Service is always good. Great customer service. Been going there for years! Since my first jeep in 2008 never had a complaint. Met Shakim Butler when I leased my first Jeep in 2016. All good ever since! More

by abates361
Recommend Dealer
Yes
Employees Worked With
Never a bad experience with any rep!
Jul 24, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future.

July 21, 2020

This was an exceptional experience I have bought many cars and dealing with the salesman and manager at this dealer was by far one of my best experiences More

by ANISSAFAVA
Recommend Dealer
Yes
Employees Worked With
Shakim butler and kenny, Juan Arevalo
Jul 22, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review. We appreciate the 5-star rating and look forward to working with you again in the future.

July 20, 2020

Great customer service and excellent dealers to work with. They are all friendly and go above and beyond to assist you. They work with you and help you every step of the way and have alot of patience. More

by SMACKERS1
Recommend Dealer
Yes
Employees Worked With
Trevan
Jul 20, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for the kind words and the 5-star rating. We appreciate it and look forward to working with you again in the future.

July 20, 2020

Problem Solved I was having some electrical issues with my Ram 1500, which was quickly diagnosed and fixed. Only issue was the parts took a while to come. But servic More

by jasonmatadin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ter, Bryan
Jul 21, 2020 -

Star Chrysler Jeep Dodge Ram responded

Jason - thank you so much for your wonderful review. We appreciate your patience and look forward to working with you again in the future.

July 18, 2020

Chrysler doesn't make cars anymore? I was hoping for a coupon to save some money. Is there a recall on the clock spring? If so let me know. More

by CSUTTON3248
Recommend Dealer
Yes
Employees Worked With
Teresa H
Jul 22, 2020 -

Star Chrysler Jeep Dodge Ram responded

Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 18, 2020

Wait time was the worst, service agents behind desk wore masks around necks, one agent only talk to women, agents didn't know how to process coupon relates services. The people in the pictures didn't work t More

by Notinny
Recommend Dealer
No
Employees Worked With
Leon Rai
Jul 20, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

July 18, 2020

I wish when I had arrived I didn’t have to search for assistance to find out where I should leave the car for service. More

by CHRISTOPHER1121
Recommend Dealer
Yes
Employees Worked With
Teri
Jul 20, 2020 -

Star Chrysler Jeep Dodge Ram responded

Christopher - thank you for taking the time rate and review our dealership. We appreciate the feedback and see if we can make it more clear in the future. Thanks!

July 16, 2020

Only thing I am unhappy with is I waited almost 7 hours for them to tell me they have to order a part for my door that’s a long time to wait for them to tell me that they gonna order it and I’ll see you in More

by Porgy269
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Mino Park, Juan Arevalo
Jul 22, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. We appreciate your patience. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

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