Star Chrysler Jeep Dodge Ram
Queens Village, NY
Filter Reviews by Keyword
By Type
1,797 Reviews of Star Chrysler Jeep Dodge Ram
Service was amazing. Shaq, George and other employees made sure I was taken care of immediately. They listened to my issue and took time out of their busy schedule to ensure my problem was resolved. made sure I was taken care of immediately. They listened to my issue and took time out of their busy schedule to ensure my problem was resolved. More
I been having squeaking problems with my car since day one,, every time I try to bring it to the dealership attention I get no help or they wanna say it’s something I have to pay for,, I just stop trying one,, every time I try to bring it to the dealership attention I get no help or they wanna say it’s something I have to pay for,, I just stop trying and I go to Mavis because of that,, I have got my routers and brakes changed and that’s not the problem,, I don’t know what to do More
Amazing customer service, made the experience of purchasing a new vehicle smooth and much less stressful. I would definitely recommend to anyone looking for a car. purchasing a new vehicle smooth and much less stressful. I would definitely recommend to anyone looking for a car. More
So unprofessional, no one wanted to help me when it was time to pick up my car they lied to me about waiting for me to come get my car .... after i picked It up and paid. I got two calls from them saying m time to pick up my car they lied to me about waiting for me to come get my car .... after i picked It up and paid. I got two calls from them saying my car was ready for pick up i said i got they asked did i pay and i said yes ! NEVER AGAIN More
Staff are super nice and helpful. A pleasure to work with. John honored his price and worked with me until I was satisfied with the overall deal with. John honored his price and worked with me until I was satisfied with the overall deal More
Service Manager, Brain did his best to overcome a bad situation. 5 visits, even with Covid was excessive. Need better communication with owner of car situation. 5 visits, even with Covid was excessive. Need better communication with owner of car More
Service was good. No PPE available It was just an Service was good. No PPE available It was just an inspection. It was done in a timely manner. I am surprised there was no sigh of any PPE available Service was good. No PPE available It was just an inspection. It was done in a timely manner. I am surprised there was no sigh of any PPE available taking into consideration of the crisis we are in. More
Customer service was friendly but I waited nearly 3 hours for an oil change. Also employees weren’t wearing masks despite being indoors and having doors closed (no ventilation) for an oil change. Also employees weren’t wearing masks despite being indoors and having doors closed (no ventilation) More