Back

Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,797 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

Directions

By Type

1,797 Reviews of Star Chrysler Jeep Dodge Ram

September 02, 2020

Service was amazing. Shaq, George and other employees made sure I was taken care of immediately. They listened to my issue and took time out of their busy schedule to ensure my problem was resolved. More

by Anj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq
Sep 02, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

September 01, 2020

I been having squeaking problems with my car since day one,, every time I try to bring it to the dealership attention I get no help or they wanna say it’s something I have to pay for,, I just stop trying More

by ENYWILLIAMS14
Recommend Dealer
No
Employees Worked With
Service department
Sep 01, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 27, 2020

Amazing customer service, made the experience of purchasing a new vehicle smooth and much less stressful. I would definitely recommend to anyone looking for a car. More

by MARISSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
Aug 27, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

August 27, 2020

So unprofessional, no one wanted to help me when it was time to pick up my car they lied to me about waiting for me to come get my car .... after i picked It up and paid. I got two calls from them saying m More

by Dominique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
Aug 31, 2020 -

Star Chrysler Jeep Dodge Ram responded

Dominique - We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 25, 2020

Staff are super nice and helpful. A pleasure to work with. John honored his price and worked with me until I was satisfied with the overall deal More

by YITZZVI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marshall, Shakir
Aug 26, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

August 24, 2020

When you tell them what to do list wise, most of it is done and others are left out. Other than that As always Terry was great. More

by LSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Aug 24, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review our dealership. We appreciate the feedback and apologize for anything that was overlooked in your service appointment. Please feel free to contact our service manager and we can hopefully resolve the situation. 844-291-4802

Aug 27, 2020 -

LSW responded

Terry should get an increase for her hard work as well as putting the customer first. I still have some concerns but I will address them when I come back in.

August 24, 2020

Service Manager, Brain did his best to overcome a bad situation. 5 visits, even with Covid was excessive. Need better communication with owner of car More

by JOHN@USPDR.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brain
Aug 26, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

August 22, 2020

Very good service very professional and they taken care you problem as soon they can they do a great job they are the best in New York More

by JUANRM6363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
Aug 24, 2020 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and the 5-star rating! We appreciate it and look forward to working with you again in the future.

August 20, 2020

Service was good. No PPE available It was just an Service was good. No PPE available It was just an inspection. It was done in a timely manner. I am surprised there was no sigh of any PPE available More

by SPITAL2ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady at the counter
August 18, 2020

Customer service was friendly but I waited nearly 3 hours for an oil change. Also employees weren’t wearing masks despite being indoors and having doors closed (no ventilation) More

by mvb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know their names. Not sales dept.
Aug 21, 2020 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

...
101
...