Star Chrysler Jeep Dodge Ram

Everyone I dealt with was very friendly and treated me with kindness. They made the process as quick and easy as possible. They were willing to go above and beyond to make me feel comfortable during these with kindness. They made the process as quick and easy as possible. They were willing to go above and beyond to make me feel comfortable during these unprecedented times. Awesome team! More

Second visit since I bought my truck , I had to pay 145.00 for check engine light! When I brought the car on a rainy day with my three kids there was a scratch on the front bumper empty gas tank they d 145.00 for check engine light! When I brought the car on a rainy day with my three kids there was a scratch on the front bumper empty gas tank they didn't even offer us not even a bottle of water !! A couple of months ago someone text me to see if I wanted to trade my car I thought it was street person horrible service!!!! Never Again!!!!!! More

Ray Torres great customer services, very pleasant person, very healthful en everything we need. Thanks again for all your services, and we will come back again very healthful en everything we need. Thanks again for all your services, and we will come back again More

I just brought my 2020 Jeep Cherokee and I Love it. If you need a car go see Ray Torres he is awesome! Ray is kind and patient and he'll work with you. Go over and ask for Ray tell him Sharon G. sent you you need a car go see Ray Torres he is awesome! Ray is kind and patient and he'll work with you. Go over and ask for Ray tell him Sharon G. sent you. More

Ray from Jeep was very friendly and helpful, loving my new Jeep Wrangler. I highly recommend Star Chrysler Jeep Dodge Ram for a new car. new Jeep Wrangler. I highly recommend Star Chrysler Jeep Dodge Ram for a new car. More

Slow service. A lot of customers were frustrated when I was there due to long waits. I was first on line for service. Was there at 5:40am to ensurey time of service repairs be held at a minimum. Car was re was there due to long waits. I was first on line for service. Was there at 5:40am to ensurey time of service repairs be held at a minimum. Car was received at 7:40 and was over an hour later to work because my vehicle wasn't ready. I was told 3x that the guy was finishing up in a mtter of minutes. But that turned into almost another 3 hours. And the only service that was being done was a battery change and a motor for the rear windshield wiper. More

Not happy that I had a 10am appointment for a routine checkup/oil-change and they did a tire rotation without verbally telling me and putting on the work order that I requested it. I didn’t! Also, I had checkup/oil-change and they did a tire rotation without verbally telling me and putting on the work order that I requested it. I didn’t! Also, I had a coupon for a discount on any service that expired on Aug 8, and even though I explained that due to COVID I couldn’t get there earlier to use it, they wouldn’t honor it. More

Staff was amazing, especially Johnathan who made the process as smooth as possible. Never felt rushed or pressured. Took his time to explain the details. process as smooth as possible. Never felt rushed or pressured. Took his time to explain the details. More

Without a doubt the worst automotive service experience of my lifetime. 40 days to get my car back with little to no communication to me besides when I called up begging for info. of my lifetime. 40 days to get my car back with little to no communication to me besides when I called up begging for info. More

Horrible, the worst customer service ever. Just got warranty at the end of July at this same company it now end of August and I am being told the warranty was not processed. An agent told me he sees warranty at the end of July at this same company it now end of August and I am being told the warranty was not processed. An agent told me he sees that I have the warranty but he cannot pull it up, I should go over to another agent. The next agent said he cannot see the warranty. My car was not serviced that day I was told they would check the warranty out the next day and someone will call me 5 dys later I am still waiting fo that call. The worst part is the agent who sold me the warranty came over to the service dept and told them yes I do have the warranty because he sold it to me. Still to take my car for servicing. More