Faulkner Volvo Cars Lancaster

Sloppy and unreliable service - despite 3 confirmations from the driver and service rep on my shuttle pick up, they were an hour late with no notice. Took 3 phone calls and standing frustrated in the cold from the driver and service rep on my shuttle pick up, they were an hour late with no notice. Took 3 phone calls and standing frustrated in the cold waiting. The ironic part - I asked for a 5:00 pick up from my office but was told they couldn’t do later later than 4:30 which I agreed to. The driver showed up at almost 5:30. I expect better from Volvo. More

Great to work with. Very informative staff. Low pressure. They let the product sell itself. Very informative staff. Low pressure. They let the product sell itself. More

I appreciate the professionalism within the dealership. When I needed work done they were sure to get my approval first When I needed work done they were sure to get my approval first More

The experience at the dealership was awesome. The level of service I experienced was second to none. The level of service I experienced was second to none. More

I was very pleased with the sales staff, particularly Don Wardwell. He was incredibly thorough, helpful and patient, and demonstrated a depth of knowledge about Volvo automobiles. Wardwell. He was incredibly thorough, helpful and patient, and demonstrated a depth of knowledge about Volvo automobiles. More

Everyone is very friendly and accommodating. Service has always been great. Waiting area/lobby is inviting and comfortable. Service has always been great. Waiting area/lobby is inviting and comfortable. More

A wonderful buying experience with Marissa at Faulkner Volvo Lancaster. No pressure, professional and thorough. Buying from several hours distance, the car exceeded all expectations. Volvo Lancaster. No pressure, professional and thorough. Buying from several hours distance, the car exceeded all expectations. More

Appointment was easy to make. I was advised throughout the waiting period. The fee was painless and a cleaned car delivered. Thanks Joe Sheldon I was advised throughout the waiting period. The fee was painless and a cleaned car delivered. Thanks Joe Sheldon More

Visited Faulkner Volvo Cars Lancaster to purchase a Volvo, and the experience exceeded my expectations. From the moment I walked in, the staff was welcoming and attentive without being pushy. They pati Volvo, and the experience exceeded my expectations. From the moment I walked in, the staff was welcoming and attentive without being pushy. They patiently answered all my questions, explained the features of the vehicle in detail, and made the buying process smooth and hassle-free. A special thanks to Mike Lincoln, Marissa Dipillo and Devin Hogan for going above and beyond to ensure I felt confident in my decision. Their professionalism and genuine care for customers really stood out. If you're looking for exceptional service and a stress-free experience, I highly recommend this dealership. More

Friendly, professional, helpful sales and financing staff. We had a great experience and will buy here again. staff. We had a great experience and will buy here again. More