Faulkner Volvo Cars Lancaster

Performed requested services. Pricing explained in full. Very pleased with the service center and staff. Pricing explained in full. Very pleased with the service center and staff. More

My first time at this dealership. Very welcoming staff, quick service, and they even give the car a nice clean up! Very unexpected! Very welcoming staff, quick service, and they even give the car a nice clean up! Very unexpected! More

Great customer service and the waiting room is comfortable! Staff is great as well Thank you comfortable! Staff is great as well Thank you More

It was a pleasure working with Don and the rest of the team. Volvo’s sell themselves and it was a pleasurable low pressure experience. I would certainly shop there again. team. Volvo’s sell themselves and it was a pleasurable low pressure experience. I would certainly shop there again. More

The Staff is friendly and helpful. The Waiting room is pleasant and comfortable. I liked that my car was washed! The Waiting room is pleasant and comfortable. I liked that my car was washed! More

They are always super friendly. I can't say enough good things about the service manager she is awesome. The only negative I would have is they did not put the drivers seat back to I can't say enough good things about the service manager she is awesome. The only negative I would have is they did not put the drivers seat back to the original setting. More

Great experience! Timely, well manured, polite, well noligoed! Overall a very good experience and will return Timely, well manured, polite, well noligoed! Overall a very good experience and will return More

Ms. Ingram was a fantastic salesperson to work with. I could not have asked for a better sales experience with both Melissa & Caleb. could not have asked for a better sales experience with both Melissa & Caleb. More

Sales person was great. Pick up process was terrible. Had 330 appt got a call asking to move to 4-415 because you were behind due to FNI person quitting which you knew bef Pick up process was terrible. Had 330 appt got a call asking to move to 4-415 because you were behind due to FNI person quitting which you knew before setting up appointment. Made it clear my wife had somewhere to be and she switched stuff around to accommodate the 4pm request. Showed up at 4 and waited 1.5hrs to get into finance office. Signed papers and left with no demo of vehicle, no help setting tesla up nothing besides have a good night and lock door behind me. More

Kudos to Colt and Kelly in service who went above and beyond to get me in for a last-minute service appointment prior to unexpected travel. Great service and excellent communication throughout the proces beyond to get me in for a last-minute service appointment prior to unexpected travel. Great service and excellent communication throughout the process as always at Faulkner Volvo. More