
Faulkner Volvo Cars Lancaster
East Petersburg, PA
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146 Reviews of Faulkner Volvo Cars Lancaster
Sales person was great. Pick up process was terrible. Had 330 appt got a call asking to move to 4-415 because you were behind due to FNI person quitting which you knew bef Pick up process was terrible. Had 330 appt got a call asking to move to 4-415 because you were behind due to FNI person quitting which you knew before setting up appointment. Made it clear my wife had somewhere to be and she switched stuff around to accommodate the 4pm request. Showed up at 4 and waited 1.5hrs to get into finance office. Signed papers and left with no demo of vehicle, no help setting tesla up nothing besides have a good night and lock door behind me. More
Kudos to Colt and Kelly in service who went above and beyond to get me in for a last-minute service appointment prior to unexpected travel. Great service and excellent communication throughout the proces beyond to get me in for a last-minute service appointment prior to unexpected travel. Great service and excellent communication throughout the process as always at Faulkner Volvo. More
I brought my XC70 in for service, and everyone I spoke with was very kind and helpful. They provided me with a loaner, and when I needed something for my car they didn’t have on hand, they sourced it from with was very kind and helpful. They provided me with a loaner, and when I needed something for my car they didn’t have on hand, they sourced it from a nearby dealer that same day. Very pleased with the experience I had and will be bringing my car back to them the next time. More
Everyone at Faulkner Lancaster Volvo was amazing! From sales to finance everyone was super friendly and went above and beyond to make us feel great about our car purchases. We went in looking for one From sales to finance everyone was super friendly and went above and beyond to make us feel great about our car purchases. We went in looking for one car and ended up with two! Marissa, Zach, and Devin were wonderful!! More
Thank You for the quick triage when I stopped by one afternoon last week with a broken convertible roof & super quick scheduling for a follow up full service appointment with loaner car. Kelly provided afternoon last week with a broken convertible roof & super quick scheduling for a follow up full service appointment with loaner car. Kelly provided great service from emergency stop by through full repair. More
I overpaid and the finance department will not refund the money the bank says Faulkner owes me. I had to take it in to be detailed 3 times and it still was not cleaned or conditioned money the bank says Faulkner owes me. I had to take it in to be detailed 3 times and it still was not cleaned or conditioned More