St. Helens Chrysler Dodge Jeep Ram

Went in to the dealership a couple sundays ago after receiving text that we were qualified for a 0% interest loan for 84 months. I just bought a 2018 1500 Dodge Ram that I love. But with the loan terms receiving text that we were qualified for a 0% interest loan for 84 months. I just bought a 2018 1500 Dodge Ram that I love. But with the loan terms I was very interested in upgrading to a 3/4 ton diesel ram. Was looking at the tradesman models they advertised on their website which there were 5 or 6 of. They were priced from 44k to 47k. So the wife and I did some math and came to the assumption that this was very much in our budget. So we go in. Come to find out none of the trucks advertised were on the lot but the sales guy Robert said that’s not a big deal they can get the truck I want there no problem. Well we test drive a 2020 but we were looking for a 2019 that the advertisement was for. So go sit down run the numbers. They offered us originally 699 a month with a 2k down payment. I was like no way that’s no where near the payment we talked about. Second offer was for like 633 a month with a 4K down payment. Again no way. So I did the math on those offers first was 69k for a 47k truck and again the second was like 57k for a 47k truck. I placed numerous calls to sales managers and left multiple messages never heard back. Been a customer her locally for 3 years. Had a great experience the last couple years with service and my purchase but these guys are trying to rip off a local. Buyer be ware. I will definitely be spreading the word. So 2nd part. In response to owner So as I said before I spent a week trying to call and get a hold of a sales manager. No response whatsoever to voicemails I left. So I post my review within two hours I get a call from Carlos, ha ha go figure. I explained the situation in detail and he said he would look into it and get back to me. Look at the date of the response and I still haven’t heard back. Reached out to this Andrew D multiple times and left voicemails but I don’t think they go to his mailbox. Have asked receptionist many times to get me Andrew, Carlos or another sales manager On the line and will not accept their voicemail and still nothing. Terrible experience with no communication from them whatsoever. Missed out on a great deal that factory dodge offered because this dealership is as greedy as you can get and by the time this was apparent the opportunity had passed that two other dealerships I contacted could have gotten done. Used to defend them against other local friends and organizations that we are involved with but I was wrong. It’s worth the drive to Portland, Hillsboro, or Beaverton to get a fair deal. More

Great Staff of helpers Making a truck purchase was easy and quick. Their staff cares about the customer acting quick to answer questions and going out of their way to make t Making a truck purchase was easy and quick. Their staff cares about the customer acting quick to answer questions and going out of their way to make the purchase pleasurable. In and out in just under 2 hours. When I called to see the truck, Amanda had it out front ready to test drive. Every where I went in the dealership, employees we curtious. We will recomend St. Helens Auto Center to other people. They even have a $100 referal program, my friend a fire fighter in Portland recomended them, he recieved $100 for the tip. Thank you again St. Helens Auto Centers. More

Do not waste any money on service contracts because they do not honor. Also, our 2018 new off the lot was a lemon lots of issues for the last 2 years and it has been a fight just to have the recalls taken c do not honor. Also, our 2018 new off the lot was a lemon lots of issues for the last 2 years and it has been a fight just to have the recalls taken care of. Avoid at all costs. More

Joe was great to work with, patient, funny & kind. He was sure to get us the best deal on our trade! Go to SH Auto! was sure to get us the best deal on our trade! Go to SH Auto! More

Joe Burch is amazing! Joe Burch assisted us in the car buying process at St. Helen's Auto. He wasn't pushy at all, just extremely helpful. He worked for us even while juggl Joe Burch assisted us in the car buying process at St. Helen's Auto. He wasn't pushy at all, just extremely helpful. He worked for us even while juggling other clients and listened to our every need. He is friendly, down to earth and easy to talk to! We appreciate you Joe! THANK YOU FOR EVERYTHING! We will back! More

Will Hatton Huge shout out to William for being so energetic and understanding during our car buying process. You helped keep a smile on our faces, you humor is r Huge shout out to William for being so energetic and understanding during our car buying process. You helped keep a smile on our faces, you humor is remarkable! More

Robert Fletcher is the man My family would like to give a special thanks to our sales consultant, Robert Fletcher. He was amazing! we had been searching for a van for while, w My family would like to give a special thanks to our sales consultant, Robert Fletcher. He was amazing! we had been searching for a van for while, we contacted many dealership with no luck. we finally found exactly what we wanted, but the car was out of state. luckily the sales consultant we got on the phone was Robert. he was very helpful with answering questions, and finding exactly what we wanted. he took the time to send us photos of the car and explain all the features. we were able to check the car out, make a deal and purchase the car all over the phone! the next step was figuring out how we would get the vehicle, Robert delivered! he delivered our car in time to surprise our family for Christmas! it was truly a great experience. hands down the best customer service we have ever received, especially from a dealership. we live out of state, but if we ever wanted to purchase another car we would definitely go with St. Helens Auto Center. besides the customer service we love the van, it is perfect for our family. it gave us the space we needed, we the style we like. we have gotten many compliments on our van. thanks again Robert. More

Had no clue I was going to get a brand new car. Robert and everyone there was great. I got a Ford Fiesta. I will be back! and everyone there was great. I got a Ford Fiesta. I will be back! More

Amazing service! Joe helped us out finding exactly what we were looking for. He helped with every question and concern we had. We didn't feel like he was rushing with us, even though we came almost after h we were looking for. He helped with every question and concern we had. We didn't feel like he was rushing with us, even though we came almost after hours. He took his time to explain anything we wanted to know. Very friendly and genuine! He worked with our schedule to make this process easier on us. Would definitely go to him and St Helens Dealership again if we are looking to purchase anything in the future. Would recommend to everyone. More

Thank you so much st. Helen's Auto Center. Joe Bunch (sales man) was friendly, honest, and very helpful. Financing was incredibly fast, thank you Bill! We will definitely come here again (sales man) was friendly, honest, and very helpful. Financing was incredibly fast, thank you Bill! We will definitely come here again More