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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,008 Reviews

3,008 Reviews of St Cloud Toyota - Service Center

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November 16, 2023

Very well serviced and complete with information and answering important questions. I’m very happy with the process and work that was done. More

by JHAGEN324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

November 11, 2023

Alexa was super she was so helpful and fun and she had lots of patience,with all questions we had, I just loved her, thanks Alexa. More

by LHAMSTAD
Recommend Dealer
Yes
Employees Worked With
Lexi Heinemann
Nov 13, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 10, 2023

Rob was very helpful and able to salvage the day after a bit of trouble regarding the initial online scheduling miscue. More

by laspengren
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Holland
Nov 13, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 04, 2023

Tire rotation service took about 20 minutes. Pretty good time, but I have learned that in order to receive timely service, I need to schedule an 8:00 appointment. Price pretty good. My only comp More

by dramsdell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We will send your concerns to the service manager. Please give us a call at 320-253-2581 if there's anything else we can do for you in the mean time.

November 03, 2023

The service manager Ben Becker went above and beyond in working with the insurance company to get us our money for replacing the transmission in our 2016 truck we purchased from The Toyota dealership less More

by JTMEINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 03, 2023

Very good,friendly communication, Car was as described, I will do business with them again More

by drazen.samardzic
Recommend Dealer
Yes
Employees Worked With
Travis Feldewerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

St Cloud Toyota responded

Thanks for the awesome review! We appreciate having you as a customer.

Nov 06, 2023 -

drazen.samardzic responded

great dealership, thanks much, DS

November 02, 2023

Friendly, helpful and timely. My only issue is that after I left, I realized that one of my tires was missing the valve stem cap. More

by MNEALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name available
Nov 02, 2023 -

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

October 30, 2023

Service was slow considering I had an appointment at 3p and didn't get out of there until 4:30p. I also had asked for a new battery to be put in my key fob and they didn't do that. Oil change got done and More

by mkuberka99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partly missed the mark in this case. Please give us a call if we can help with anything else.

October 23, 2023

I appreciate the service I receive when I bring my car to St Cloud Toyota. More

by marcchopewell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

October 20, 2023

Dan Faber was excellent. He not only met me at my vehicle but also has maintenance plan all ready to go when I got there. Also remembered my name More

by ddfischer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

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