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St Cloud Toyota

Waite Park, MN

4.6
5,428 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,428 reviews

August 03, 2024

Rob Gable is a great service advisor. Used him before when I purchase my Tundra Capatone last year while in town. His Service Mgr Ben is great too. More

by Kevin S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Service Mgr five star
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 03, 2024

Caleb Darnall was excellent in showing us the vehicle we wanted to look at, went with us to test drive at our request and gave us a lot of information we needed. He went the extra mile with us in bargainin More

by lindapiano4
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 02, 2024

Welcome and friendly environment. Rob Brink did a good job of reviewing and explaining the RAV4 vehicle that I purchased. More

by dkutz64301
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 31, 2024

Great communication and friendly service. I would definitely purchase from Rob again! Awesome follow up also!!! More

by brkuhlman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 29, 2024

the service bays are lit well and clean, initial response upon arrival was fast and efficient. a video of the inspection was sent to my phone, a new experience for me showed a picture of the cab filter and o More

by rudenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 23, 2024

I was disappointed with today’s service. I had an appointment at 10am. I got there before my appointment time. I was there until noon for a tire rotation…I think I’ll go somewhere else next More

by HEATHERBEUTZ07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We apologize for the long wait. If there's anything else we can do for you, please call our service manager, Lori Heinz, at 320-253-2581.

July 20, 2024

Everyone was very accommodating from the moment I pulled into the garage to the very end when I met with Dan who checked me out. They did a great job on my car and I really appreciated their service. Patric More

by PATTYSINGS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

St Cloud Toyota responded

Thank you for the great review, Patricia! We appreciate having you as a customer.

July 19, 2024

Buying a car here was fast and efficient. Adam was awesome to deal with and made it easy. More

by jjdobbs
Recommend Dealer
Yes
Employees Worked With
Adam Haffner
Jul 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 17, 2024

Very nice and comfortable facility. Very friendly staff. Felt like family there. Snacks would have been nice. More

by banana3612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Adam Haffner
Jul 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 17, 2024

It felt like we were at a timeshare event. We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on More

by JOSTKN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea who I worked with
Jul 17, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581.

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