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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.8
141 Reviews
Call Service Center (866) 651-4288

141 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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January 16, 2024

Service department is always superb and Kevn Dye (Mechanic) is the best to work with! More

by jodi_rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dye
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

It's great to hear you're consistently satisfied with the service department at St. Charles Chrysler Dodge Jeep Ram and appreciate Kevin Dye's work. We look forward to future interactions with you.

January 16, 2024

All service staff was so friendly and helpful when I came in for my oil change and also to have a couple of concerns looked at. I appreciate how easy and stress-free the entire process was. More

by lschmidt1199
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name for sure...maybe Kayla or Kaylie? She was very professional.
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your praise for the service staff at xx. Charles Chrysler Dodge Jeep Ram, who helped with your oil change and concerns. It's good to hear that you found our process easy and stress-free. Thank you!

January 12, 2024

The service is always done in a timely manner. The service dept is always friendly. More

by Jeepmama
Recommend Dealer
Yes
Employees Worked With
Ernie in service
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Appreciate your positive comments about our timely service and friendly personnel at the St. Charles Chrysler Dodge Jeep Ram's service department. Thank you for choosing us.

January 10, 2024

Excellent and personable service. The service people were very professional and showed that they really cared. More

by bensong007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We're truly appreciative of your positive feedback; it means a lot to know you found the service from St. Charles Chrysler Dodge Jeep Ram to be professional and caring. Thank you.

December 29, 2023

Excellent service - very trust worthy and reliable Quick oil change and tire rotation - not long wait and friendly More

by Kgatto213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for choosing St. Charles Chrysler Dodge Jeep Ram for your automotive needs. It is always great to see our team providing the best experience possible. We look forward to seeing you back for your next oil change and tire rotation.

December 25, 2023

Peter was a great help when I first bought my car and the service department is always top notch! More

by K.medders1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Wong
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We are so glad to know that you had a great experience from Sales to Service here at xx. Charles Chrysler Dodge Jeep Ram. We look forward to seeing you again in the future.

December 24, 2023

This dealership is fantastic. Work is done quick and efficient to satisfy the customers needs. More

by luke10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Wong
Report | Print
Dec 24, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are pleased to hear our efficiency met your needs. Thank you for choosing xx. Charles Chrysler Dodge Jeep Ram.

December 23, 2023

Everyone there so nice and friendly. Services is the best. I will recommend this dealer to my friends More

by Cweet6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Wong
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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the 5 stars and the recommendation. The team at xx. Charles Chrysler Dodge Jeep Ram appreciates your business.

December 23, 2023

Very friendly staff, accommodating, and knowledgeable. Not afraid to refer my family here! Will be buying my next car from here as well! More

by jlpasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Wong
Report | Print
Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We look forward to working with you again in the future. It is wonderful to know that our team here at St. Charles Chrysler Dodge Jeep Ram was knowledgeable and provides an all-around 5-star experience.

December 20, 2023

Extremely helpful taking care of my trucks recall issue. Fast and efficient with great staff who helped make the process easier. I highly recommend them for your vehicle needs. More

by ericb173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carter, Joe Winklepleck
Report | Print
Dec 21, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your high praise, especially regarding our efficiency and recall solutions for your truck at St. Charles Chrysler Dodge Jeep Ram. Your endorsement is well-received! Thank you for recommending us.

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