Frank Tortorella

As far as the sales staff, they were very nice to deal with. Not aggressive in any way. A very pleasant experience. Frank was very nice. Everything after that was awful. The finance person made a lot with. Not aggressive in any way. A very pleasant experience. Frank was very nice. Everything after that was awful. The finance person made a lot of errors on our paperwork which we had to have corrected complicating the process, and he cost us more time and money to transfer personalized plates on our own than we should have had to deal with. We attempted to have a civil discussion with the General Manager about our experience which led to this review. To be clear, we just wanted to discuss our experience with him. He exhibited some of the most unprofessional behavior I have encountered in a business or professional setting, and he was especially unpleasant towards my spouse. We have been Jeep owners for many years, and enjoy having them. With that, I will not buy a vehicle from this dealer again, and would not recommend this dealer to anyone else. There are just too many other options out there than to be treated like that during what for us is a big purchase. More

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Friendly service, came in and everyone was helpful during the buying process and test drive. Overall a good experience. the buying process and test drive. Overall a good experience. More

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Dealer was very helpful and everyone so nice. Worked with Frank and Ash highly recommend. Worked with Frank and Ash highly recommend. More

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I worked with Frank. He did a fabulous job of showing me the vehicles in my price range and was so enjoyable to work with. Also love that he wasn’t a typical “pushy” sale He did a fabulous job of showing me the vehicles in my price range and was so enjoyable to work with. Also love that he wasn’t a typical “pushy” salesman. More

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Customer service is great. Friendly fast and professional. I would recommend them to anyone who needs service. Friendly fast and professional. I would recommend them to anyone who needs service. More

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All team members from sales to service were top rated. Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care Returning customer of two Jeeps purchases, that service problems were addressed efficiently, and felt the want and need to make sure I was taken care of. Thanks all!! More

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Did the work needed in good time, professional operations. I highly recommend all services provided. operations. I highly recommend all services provided. More

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I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy. More

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Shoutout to James "Jimmy" J. For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has go For being extremely helpful, honest and professional. He helped me manage and make the most recent decisions for the 3 car I got from here. He has going above and beyond to get the best deal possible not only with the car but also pattern with the financial aspect with Eric. Sam is manager is always available to assist. Great team work. I’m very grateful for all your help More

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Jimmy was professional and courteous, addressed our needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare needs and concerns beyond satisfactory. This is our 4th vehicle purchased from this dealership with 2 others in between that just can't compare More

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