St. Charles Chrysler Dodge Jeep Ram

I purchased a car at this dealership.Showed up around I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the extended warranties or xxxxxxxx like that, they waited until the second I had to leave for work to get me into the finance office and rush me through the paperwork only for me to find out they added on the extended warranty and other xxxxxxxx. Fast forward to April where I called them and asked them to cancel and refund it, they said it'd take up to 2 months for it to get refunded. Fast forward 2 months and I still haven't gotten my refund. They say the check was sent and my bank says they haven't received any checks. I've been calling nearly every day to get this sorted and always get promised a call back but never get one. Avoid this dealership like the plague. L More

Jimmy was good and helpful but experience with everyone else and the dealership was simply horrible .They had no car on the lot..both parties were aware of it ....still was said to come in and they can sha else and the dealership was simply horrible .They had no car on the lot..both parties were aware of it ....still was said to come in and they can share some numbers as they have 15 coming in...went in... No numbers shared ... Was told to come again in few days .... seriously?.. and rudeness... I saw never at other dealerships I have been visiting ... Go to Hawk dealership...they were simply awesome ...Jimmy you too. !! More

I’d give 0 stars if I could. Brought my daughter’s Renegade in for an air filter change. They broke several parts under the glove box while doing a recall data upgrade. THREE trips later, 6+ hours of Renegade in for an air filter change. They broke several parts under the glove box while doing a recall data upgrade. THREE trips later, 6+ hours of time wasted, chasing them to track down part delivery and poor communication when they couldn’t find their own ordered parts that THEY BROKE and it is STILL NOT FIXED. Btw this car had less than 10k miles on it! Idk what they have going on in their service Dept., but obv they don’t know what they are doing. Service/parts grade: F More

Friendly nice people to work with great atmosphere . Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me More

Coraima was excellent to work with, She stayed 2.5 hours past when she was supposed to leave work to make sure everything went smooth. I have worked with this dealership for the past 10 years and will cont past when she was supposed to leave work to make sure everything went smooth. I have worked with this dealership for the past 10 years and will continue to purchase cars from them. More

Bridget was great to work with. She was knowledgeable and made the whole process simple. St. Charles Chrysler Dodge Jeep Ram had a GREAT selection of vehicles made the whole process simple. St. Charles Chrysler Dodge Jeep Ram had a GREAT selection of vehicles More

It was a very nice experience. Thank you Andre for being very helpful and John making the deal work. They have a very nice Staff as well. Other salesman where very kind. very helpful and John making the deal work. They have a very nice Staff as well. Other salesman where very kind. More

Excellent service, very well trained, upmost respect along with incredible work ethic. Very understanding, on top of his game with the sale. Very happy with my purchase. along with incredible work ethic. Very understanding, on top of his game with the sale. Very happy with my purchase. More

Great service. We were helped right away. Well mannered, made sure we were taken care of. Great communication, always letting us know what was going on. made sure we were taken care of. Great communication, always letting us know what was going on. More

Service and sales were outstanding. Went above and beyond to make our car perfect for our family and exactly what we wanted. Will be back for all our future car needs. to make our car perfect for our family and exactly what we wanted. Will be back for all our future car needs. More