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St. Charles Chrysler Dodge Jeep Ram

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.6
560 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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1611 East Main Street

St. Charles, IL

60174

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Showing 560 reviews

October 29, 2023

This was my first visit to STC CDJR. My Ram was not operating correctly. Despite the shop being very busy, they were able to diagnose the problem and fix it within 24 hours. Everyone More

by Jennifer F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Dutkovich
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Oct 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello Jennifer. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our pleasant and friendly Service Team. We're glad to learn that you left St. Charles Chrysler Dodge Jeep Ram pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

October 26, 2023

The service department is very responsive and helpful. Bryan is great to work with. I had a very good experience with some warrantee work on my Jeep. More

by lschmidt1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks for this amazing review! Responsive and helpful assistance is always valued by our Service Team. Come see us here at St. Charles Chrysler Dodge Jeep Ram for any of your future vehicle needs.

October 25, 2023

The service manager was very helpful and assisted us with our next appointment for issues covered under warranty. More

by Gomez9196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Becker
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Oct 25, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team provided efficient services and was helpful assisting you for your next appointment. Please reach out to St. Charles Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 25, 2023

Ron and Marty helped me with my fiancés grand Cherokee in service and really went above and beyond with the level of service! I would recommend them and this dealer to everyone. Excellent job! More

by JoeOriger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty from service. Awesome job
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October 25, 2023

Oil change and tire rotation was quick and easy. Joe from Service was super courteous. More

by pjp
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
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Oct 25, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for this fantastic five-star review! We are thrilled our Service Team was courteous while providing fast and efficient services for your oil change and tire rotation. Please reach out to St. Charles Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 21, 2023

Repeat customers. We feel we got a great price for our new Pacifica and a fair price for our Dodge Caravan trade-in More

by Papa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Leonette
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, we are so glad to know that our Sales Team was able to provide a great deal and price during your visit. Thank you so much for the awesome 5 stars and review. Congratulations on your new Chrysler Pacifica! We appreciate your business at St. Charles Chrysler Dodge Jeep Ram, and we hope to see you again in the future.

October 18, 2023

I traded in my Land Rover because I was so unhappy with my dealer. I purchased a Jeep and could not be happier with the service I have had. Everyone is beyond nice and accommodating and so respectful of my More

by Adbogacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila at Service
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October 18, 2023

Ian pleased with the Service I received from St Charles Jeep, Chrysler, Dodge, My SUV is just running much better. My thanks to the Service Department. Respectfully Linda Charles. More

by charleslinmerle2344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Oct 18, 2023 -

charleslinmerle2344 responded

I want to thank the Service Department for the great work they did on my car, you gave it back to me in great shape, it’s running like Brand new. Thanks Again. Humbly Linda Charles.

October 13, 2023

Great service team. Kept me updated and everyone was polite, respectful and efficient the whole time More

by bjj.jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Oct 14, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Your kind praises for our Service Team are greatly appreciated. We take pride in offering polite interactions, informative care, and efficient service. Reach out to St. Charles Chrysler Dodge Jeep Ram if there is ever anything else we can do for you.

October 12, 2023

Everyone was on top of everything to make me 100% satisfied . Frank was the gentleman who worked with me and did the test drives. Chris worked the numbers! I left with a 2023 renegade! More

by Determined
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Leonette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for this great five-star review! We are thrilled our Sales Team was helpful to ensure you were satisfied and happy during your visit. Congratulations on your new 2023 Jeep Renegade, we hope to see you again at St. Charles Chrysler Dodge Jeep Ram.

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