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Springfield Hyundai
Springfield, PA
1,186 Reviews
Springfield Hyundai offers the lowest rates and greatest customer service for customers near Springfield, Philadelphia, Conshohocken, and West Chester, PA! Our finance options and lease options will allow every customer the opportunity to get their ideal Hyundai. We also have a service department that strives for complete and total customer satisfaction.
See our huge selection of new and Certified Pre-Owned Hyundais at 754 Baltimore Pike in Springfield, PA. Our dealership has a highly trained and professional sales staff that can answer any questions you may have.
Springfield Hyundai is one of the premier dealerships in the country, and our commitment to customer service is second to none. Call Springfield Hyundai at 877-428-7515 with any questions you may have.
Customer Satisfaction
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one our internet customers. If you have any questions, please contact us today and we will promptly respond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 131 service reviews
December 03, 2025
My interaction with Stacey Miller was absolutely unacceptable. She refused to assist me with a legitimate Nationwide Warranty claim and openly stated that she intended to make the process difficult unacceptable. She refused to assist me with a legitimate Nationwide Warranty claim and openly stated that she intended to make the process difficult for me. When I requested contact information for an owner or higher-level manager, she flat-out refused to provide it. This level of unprofessionalism is shocking. If I could give 0 stars, I would. Avoid this place entirely—do not call them or rely on them for anything. More
by Cheyenne
Employees Worked With
November 07, 2025
Service is terrible! A service manager contacted me requesting a description of the problem I was having after I had already entered it online when I made the appointment A service manager contacted me requesting a description of the problem I was having after I had already entered it online when I made the appointment as well as wrot it out on the night drop off envelope. He then gave the wrong information to the technician. Their supposed "electrical expert" could not diagnose my charging problem. Returned a week later and the technician left a message for me to call but not his name. Had to call the dealership 5 times until I could speak to a human. Service did not have a Level 1 charger to diagnose my problem. Then, I was told that this was not their problem and I should return to the selling dealership. Hyundai corporate confirmed that I could take my vehicle to any dealership for service. This is standard for most, if not all, ar manufacturers. Do not go to this dealership for service if you want to get your problem solved! More
by jkampmeyer.jr
August 22, 2025
Worst most unresponsive staff. Poor communication, on hold forever. It took over a week to fix my car. First they said it was ready and I had to turn right back because the car Poor communication, on hold forever. It took over a week to fix my car. First they said it was ready and I had to turn right back because the car was unsafe to drive. Not at all how it was s couple of years ago. Left messages with Stacy who never called back. More
by jayne.weinstock
Employees Worked With
June 16, 2025
I wouldn’t refer anyone to Springfield Hyundai nor would I recommend anyone buy a Hyundai, they certainly do NOT stand behind their product. I can certainly see why they are one of the cheaper vehicles to I recommend anyone buy a Hyundai, they certainly do NOT stand behind their product. I can certainly see why they are one of the cheaper vehicles to buy because you get what you pay for. I recently had a problem with a seat and was totally floored that they didn’t stand behind their product and fix small tears in the uposlstry that should not have happened, this vehicle is a 2023 with only 20,000, there is no reason this happened except that the product is cheaply made. Again, extremely disappointed with Springfield Hyundai and Hyundai in general..should hav bought the Kia Sportage, that would be my recommendation to anyone! More
by mcrowl322
Employees Worked With
March 27, 2025
No wonder there are a bunch a bad reviews. Called to schedule for an oil change at about 500 miles before my return for service sticker. Prior to appointment confirmed it was still complimenta Called to schedule for an oil change at about 500 miles before my return for service sticker. Prior to appointment confirmed it was still complimentary and it is up until 36k. Arrived at my appointment few minutes early stated I was waiting for my car and that I had rearranged my whole day for this appointment. AJ at the service desk waited on me and gave me some xxxxxxxx excuse as to why my oil change would not be complimentary now. Stated I would have to pay. If this is how loyal customers are treated at your dealership that’s is very very disappointing and AJ had not a care in the world about his customer service. I will never step back foot in this dealership again and will go to west Chester from now on. They obviously had training on customer service and how to treat people. More
by alexisc3126
February 21, 2025
Customer service is really bad here, as the paying customer you have to reach out to them. Over priced labor and I believe there is something more going on with my car but a further diagnosis was not customer you have to reach out to them. Over priced labor and I believe there is something more going on with my car but a further diagnosis was not done on my car. More
by Jrobinson041
December 12, 2024
I’ve purchased eight vehicles from Springfield Hyundai over the course of 15 years, but after my recent experience with AJ Henry, this will be my last purchase here. When I asked to speak to his manager, over the course of 15 years, but after my recent experience with AJ Henry, this will be my last purchase here. When I asked to speak to his manager, AJ falsely claimed to be the manager. He was rude, dismissive, and extremely condescending, cutting me off and talking over me the entire time. When I questioned a $220 "release fee," he said, “We don’t come to work for free.” He was clearly upset that I decided to have my car towed elsewhere for service rather than pay the outrageous, price-gouging prices at this dealership. The conversation became heated, and he hung up on me, leaving me to call back and make the payment with someone else. It’s no surprise that their reviews continue to decline with customer service like this. The building may have been remodeled, but it’s clear the service advisors, especially Aubrey Henry, need an overhaul too. More
by kimekia5519
July 28, 2024
AJ, my service rep is top notch! ! Took care of my car needs and called me in a timely manner!! ! Took care of my car needs and called me in a timely manner!! More
by Jack
