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Springfield Hyundai
Springfield, PA
1,122 Reviews
Springfield Hyundai offers the lowest rates and greatest customer service for customers near Springfield, Philadelphia, Conshohocken, and West Chester, PA! Our finance options and lease options will allow every customer the opportunity to get their ideal Hyundai. We also have a service department that strives for complete and total customer satisfaction.
See our huge selection of new and Certified Pre-Owned Hyundais at 754 Baltimore Pike in Springfield, PA. Our dealership has a highly trained and professional sales staff that can answer any questions you may have.
Springfield Hyundai is one of the premier dealerships in the country, and our commitment to customer service is second to none. Call Springfield Hyundai at 877-428-7515 with any questions you may have.
Customer Satisfaction
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one our internet customers. If you have any questions, please contact us today and we will promptly respond.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
December 12, 2024
I’ve purchased eight vehicles from Springfield Hyundai over the course of 15 years, but after my recent experience with AJ Henry, this will be my last purchase here. When I asked to speak to his manager, over the course of 15 years, but after my recent experience with AJ Henry, this will be my last purchase here. When I asked to speak to his manager, AJ falsely claimed to be the manager. He was rude, dismissive, and extremely condescending, cutting me off and talking over me the entire time. When I questioned a $220 "release fee," he said, “We don’t come to work for free.” He was clearly upset that I decided to have my car towed elsewhere for service rather than pay the outrageous, price-gouging prices at this dealership. The conversation became heated, and he hung up on me, leaving me to call back and make the payment with someone else. It’s no surprise that their reviews continue to decline with customer service like this. The building may have been remodeled, but it’s clear the service advisors, especially Aubrey Henry, need an overhaul too. More
by kimekia5519
September 18, 2024
Gene Saunders is the best! Fantastic customer service and made the process really smooth. He went above and beyond to help us as much as possible. Highly recommend!! Fantastic customer service and made the process really smooth. He went above and beyond to help us as much as possible. Highly recommend!! More
by JessicaP
Employees Worked With
Gene Saunders, Vince Matese
August 29, 2024
Gene Saunders is great salesman he is very knowledgeable and made my car buying experience very easy. and made my car buying experience very easy. More
by Jon
July 28, 2024
AJ, my service rep is top notch! ! Took care of my car needs and called me in a timely manner!! ! Took care of my car needs and called me in a timely manner!! More
by Jack
June 01, 2024
The service center, Pete to be exact, has made my experience HORRIBLE!!! My car has been in the shop since APRIL and I have not been provided with any updates unless I call him. I've asked him to kee experience HORRIBLE!!! My car has been in the shop since APRIL and I have not been provided with any updates unless I call him. I've asked him to keep my husband & I updated and that fell on Def ears. I need to deal with ppl who actually care about customers and customer service. I am soooo disappointed 😞. More
by Eoberry0930
Employees Worked With
Pete
May 26, 2024
A big shoutout to our salesman Gardner for getting us into our second Calligraphy Palisade. This year a 2024! We made the journey all the way from Camp Hill, PA. because his sales skills are top-notch. W into our second Calligraphy Palisade. This year a 2024! We made the journey all the way from Camp Hill, PA. because his sales skills are top-notch. We'll definitely consider purchasing from him again in the future. Appreciate all his help in taking care of us. Thank you, Keith & Denise Sturnes Camp Hill, PA More
by Msnece627
Employees Worked With
May 18, 2024
The Service Center at Springfield Hyundai, PA, has left me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsib me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsibility for its actions. This has led me to the decision to never purchase another Hyundai vehicle. My coolant reservoir was left empty after a flush that was discovered months later by another auto shop. I paid for a diagnostic after being told I needed a $1,265 replacement part. I found the tech never ran the device diagnostic. Later, the manager replied to the BBB that the tech looked at the vehicle, which was the diagnostic. Within 150 miles, my 2021 Elantra has reset itself; months later, my part is still properly working. A look-and-see diagnostic from Springfield Hyundai cost me $215.00, but Auto Zone would have performed my device diagnostic for FREE. No need since I purchased a pro device for $139.00, which is on sale now from Amazon for $99.00. Despite the severity of my issues, the General, Service, and Assistant Managers have disregarded my concerns. I have official complaints with the Hyundai Corporation and the Better Business Bureau. As a solution, I’ve asked for full transparency for all customers and accountability for their actions. Unsurprisingly, the Hyundai Corporation has sided with the dealership as my battle with the BBB dwindles. Three months and no resolution. Throughout my experience, I’ve been met with deception, lies, and deflection, with no solution. Good luck if you have a complaint. I had the opportunity to check out the Service Manager’s 1-star rating; maybe you should, too! More
by Nicole C
Employees Worked With
Other Employees :
Chris Bernicker, A.J. Henry, Tech Eric Eaves, Tech Basir Gardner
May 02, 2024
We could not be happier with our experience at Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyun Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyundai!:) More
by Victoria G
Employees Worked With
Other Employees :
Front desk cashier (Saturday afternoon), Gene Saunders
