Springfield Hyundai

The service center, Pete to be exact, has made my experience HORRIBLE!!! My car has been in the shop since APRIL and I have not been provided with any updates unless I call him. I've asked him to kee experience HORRIBLE!!! My car has been in the shop since APRIL and I have not been provided with any updates unless I call him. I've asked him to keep my husband & I updated and that fell on Def ears. I need to deal with ppl who actually care about customers and customer service. I am soooo disappointed 😞. More

A big shoutout to our salesman Gardner for getting us into our second Calligraphy Palisade. This year a 2024! We made the journey all the way from Camp Hill, PA. because his sales skills are top-notch. W into our second Calligraphy Palisade. This year a 2024! We made the journey all the way from Camp Hill, PA. because his sales skills are top-notch. We'll definitely consider purchasing from him again in the future. Appreciate all his help in taking care of us. Thank you, Keith & Denise Sturnes Camp Hill, PA More

The Service Center at Springfield Hyundai, PA, has left me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsib me with a negative experience due to its failure to complete the services I had paid for, its lack of transparency, and its refusal to take responsibility for its actions. This has led me to the decision to never purchase another Hyundai vehicle. My coolant reservoir was left empty after a flush that was discovered months later by another auto shop. I paid for a diagnostic after being told I needed a $1,265 replacement part. I found the tech never ran the device diagnostic. Later, the manager replied to the BBB that the tech looked at the vehicle, which was the diagnostic. Within 150 miles, my 2021 Elantra has reset itself; months later, my part is still properly working. A look-and-see diagnostic from Springfield Hyundai cost me $215.00, but Auto Zone would have performed my device diagnostic for FREE. No need since I purchased a pro device for $139.00, which is on sale now from Amazon for $99.00. Despite the severity of my issues, the General, Service, and Assistant Managers have disregarded my concerns. I have official complaints with the Hyundai Corporation and the Better Business Bureau. As a solution, I’ve asked for full transparency for all customers and accountability for their actions. Unsurprisingly, the Hyundai Corporation has sided with the dealership as my battle with the BBB dwindles. Three months and no resolution. Throughout my experience, I’ve been met with deception, lies, and deflection, with no solution. Good luck if you have a complaint. I had the opportunity to check out the Service Manager’s 1-star rating; maybe you should, too! More

We could not be happier with our experience at Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyun Springfield Hyundai! Gene was great and was so helpful and friendly. He made leasing our new car an easy process. Thank you Gene and Springfield Hyundai!:) More

Very nice experience I will highly recommend this dealership and Gene was fantastic Ery informative and helpful dealership and Gene was fantastic Ery informative and helpful More

I had a great experience purchasing my newest Hyundai! Gene Saunders is an absoloute gem!!! He greeted me immediately with a warm hello and great smile. It continued to be a great experience! I highly rec Gene Saunders is an absoloute gem!!! He greeted me immediately with a warm hello and great smile. It continued to be a great experience! I highly recommend him as an honest, pleasant sales professional. More