Springfield Ford Lincoln

I am elated with the recent new car buying experience that I encountered at Springfield Ford. Specifically, I received exceptional customer service and the highest degree of professionalism from Rita Fe that I encountered at Springfield Ford. Specifically, I received exceptional customer service and the highest degree of professionalism from Rita Feehery, Rex Aaron, and John Gotto from whom I purchased a new car in 2008. Rita is very knowledgeable and ensured that I was well educated on the car that I ultimately purchased. It was clear to me from the beginning that Rita's goal was to make sure that I was 100 % satisfied, and she succeeded. Rex also conducted himself with high professionalism, and worked along with Rita to make me a happy customer. John demonstrated his genuine interest in me as a customer, and shared his insight on the product which helped me to decide on purchasing an Escape. Already, I have told numerous family members, friends, and co- workers of the great experience that I had at Springfield Ford. Thank you. Vincent Carbone More

Rita was very helpful in helping me find the car that was a perfect fit for me. My overall visit was a pleasant one, and I walked away with a great car that I am very happy with. a perfect fit for me. My overall visit was a pleasant one, and I walked away with a great car that I am very happy with. More

A family member had recommended me to go visit Angelo after I had a bad experience with another ford dealership. From the minute I walked in I had a great experience. Angelo was friendly and extremely after I had a bad experience with another ford dealership. From the minute I walked in I had a great experience. Angelo was friendly and extremely interested in getting a deal done. I explained what I was looking for and what I wanted to pay. Within an hour we had looked at the car and had a deal done that matched exactly waht I was looking for. There was no back and forth. I was so happy with the ease and speed of service. When I went back the next day to get my car it was all cleaned up and ready to go. Overall I had a wonderful experience and didnt have to spend hours in the dealership. Angelo was one of the best sales consultants I have dealt with! More

The experience was seamless and very satisfactory. Frank The experience was seamless and very satisfactory. Frank was knowledgeable about product and program and made the entire transaction a pleasant one. The experience was seamless and very satisfactory. Frank was knowledgeable about product and program and made the entire transaction a pleasant one. The after sale follow up was also well done. I will gladly recommend Frank and Springfield Ford Lincoln More

Excellent service from beginning to end. Prompt,informative and friendly service from Susan Lauro. Plan to purchase more vehicles from this dealership. I have purchased two vehicles from thi Prompt,informative and friendly service from Susan Lauro. Plan to purchase more vehicles from this dealership. I have purchased two vehicles from this dealer and have not been disappoiinted with any of the service or the cars themselves. Susan was very helpful with picking out the best car for me. More

JoAnne was wonderful. Very professional and knowledgeable. I told her what I was looking for and she took me right to it. Everyone involved was friendly and treated me great. I would tell any knowledgeable. I told her what I was looking for and she took me right to it. Everyone involved was friendly and treated me great. I would tell anyone I know looking for a car to see JoAnne at Springfield Ford. More

When I walked in this dealership, I knew from the start that this was the place I wanted to buy my car from. Mr. Bisciotti reinforced my initial inclination and provided me with superior service and knowl that this was the place I wanted to buy my car from. Mr. Bisciotti reinforced my initial inclination and provided me with superior service and knowledge at and excellent price. More

Springfield Ford staff sold two cars the day I visited the dealership. Quality, Price, and as I learned after the sale... Service are all number one at Springfield Ford. A Taurus and a Fusion were sold the dealership. Quality, Price, and as I learned after the sale... Service are all number one at Springfield Ford. A Taurus and a Fusion were sold that day in July 2010. A year later, almost to the day, (the 105 degree day) I had my elderly parents out for their Saturday morning grocery trip.... locked keys in the trunk accidentally and had not yet put the door keypad security code in my wallet.... Two lessons were learned: 1. put your code in your wallet right away. 2. In emergencies, Springfield Ford won't let you down..... The General Sales Manager, after being notified by the receptionist, researched my sales records, secured the vehicle number and security code and I was back in my car with my parents in less than five (5) minutes.... More time in the 105 degree heat would have been catastrophic for my aging parents. To Rex and his capable staff for recognizing who I was when calling (not just another number) and the emergency at hand, I am extremely grateful. More

Mike has always been extremely helpful, professional, patient with my requests and questions. I would not hesitate to purchase a car from him in the future. patient with my requests and questions. I would not hesitate to purchase a car from him in the future. More

I would like to take the time to let you know what a great expierence I had at Sprinfield ford. My salesperson was Frank Biscotti, he was NO gimmicks , NO hassle, NO xxxxxxxx. Also, Justin the finance s great expierence I had at Sprinfield ford. My salesperson was Frank Biscotti, he was NO gimmicks , NO hassle, NO xxxxxxxx. Also, Justin the finance specialist had me in and out in 2 1/2 hrs. Very prompt service with respectable service... Thanks More