Springfield Ford Lincoln

Trustworthy I started taking my car here about a year ago. My car is older and needs some work. I tend not to trust many people when they inspect my car as I feel I started taking my car here about a year ago. My car is older and needs some work. I tend not to trust many people when they inspect my car as I feel it's a target for expenses. Joe Mertz was able to pinpoint only what I needed to have done. Called me and worked through the findings and cost. Never tried to pressure me. I trust that he is keeping me safe and working with me on prioritizing what to fix first. When I picked up my car two weeks ago, he assured me he would continue to work with me on getting my issues resolved. He made me feel like he was for me, and not a buck. Great guy. Great team. I'll continue to bring my car to him because I know I can trust him. More

Rita Feehery Rita is just great to deal with. She speaks up for her customers and is an asset to your organization. She helped my wife pick out the color and model Rita is just great to deal with. She speaks up for her customers and is an asset to your organization. She helped my wife pick out the color and model. A happy wife means a happy life for me. More

Best experience buying a car- Rita Feehery was my sales specialist. Rita went above and beyond to make sure I got the car I wanted. I never was treated so good before in buying a Rita Feehery was my sales specialist. Rita went above and beyond to make sure I got the car I wanted. I never was treated so good before in buying a car, that I was sad when I left with the car, I enjoyed talking with her so much, she's now my friend... She searched all the dealers that she could along with her boss and they found my new Escape that I absolutely LOVE. More

1st Class Buying Experience Dealt with both Paula and Joanne and I would recommend their customer service....it was a pleasure buying my new MKZ from Springfield. I have told my Dealt with both Paula and Joanne and I would recommend their customer service....it was a pleasure buying my new MKZ from Springfield. I have told my friends and neighbors about my positive experience More

Excellent Service Tom was very understanding and did everything he could to make sure i left with the car i wanted. He was extremelyfriendly and genuinely cared if i g Tom was very understanding and did everything he could to make sure i left with the car i wanted. He was extremelyfriendly and genuinely cared if i got a good deal. I would recommend this dealership and tom devito especially. Him and justin were very kind and made me feel very comfortable throughout the whole process. it was very effortless and no stress. More

5 out of 5 I couldn't have asked for anything better. Chris McMullin got the best deal possible for me, a first time buyer, and I couldn't appreciate it any more I couldn't have asked for anything better. Chris McMullin got the best deal possible for me, a first time buyer, and I couldn't appreciate it any more. More

The one & only Bob Flick Bob Flick exudes professionalism, courteousness, & knowledge! I have purchased all of my vehicles, and will continue to do so, from him. Always an exc Bob Flick exudes professionalism, courteousness, & knowledge! I have purchased all of my vehicles, and will continue to do so, from him. Always an exceptional experience! More

Great experience I highly recommend this dealership for any purchasing of a vehicle. Everyone is very attentive and polite. Chris McMullin is wonderful when buying a v I highly recommend this dealership for any purchasing of a vehicle. Everyone is very attentive and polite. Chris McMullin is wonderful when buying a vehicle. He is patient and willing to do everything he can to get you the best deal. Come here for your car! More

Will be a return customer for life I recently decided to buy a new SUV - my current SUV (2005 Ford Escape) was 10 years old but in great shape. But a new job and a longer distance I kne I recently decided to buy a new SUV - my current SUV (2005 Ford Escape) was 10 years old but in great shape. But a new job and a longer distance I knew it was time to upgrade. Decided on Monday to go in and talk to someone - entered Springfield Ford Lincoln and Rita Feehery was the person who greeted me. I told Rita that I wanted a Ford Escape since I love my current vehicle. Told her my concerns and wishes and she went to work. Pulled a beautiful SUV around for me to take a look at and it was love at first site. Now it is time to go to work on getting the best price and best financing so Rita and John Gatto went to work and since it was late on Monday night Rita asked if it was ok if we waited until Tuesday so that John could find us the best financing out there - which was no problem at all. Tuesday (her day off) she text John and myself throughout the day and came back with an amazing price and financing. Wednesday afternoon went in signed the papers, got a thorough lesson on the car and drove off with my "Sunset" 2015 Ford Escape. Throughout the whole process Rita continued to check on me and my car to make sure I was comfortable even after I drove off the lot. Thank you once again Springfield Ford Lincoln, Rita Feehery and John Gatto. You have made me a customer for life. Oh also Rex Aaron was fantastic - greeted us each time we entered and made sure we were comfortable and taken care of - you have a great staff Steve Amabile. More

New Vehicle Purchase My husband and I were in the market for a SUV. Since we only had one more payment left on my husbands Pontiac G6 I thought it would be a good time to My husband and I were in the market for a SUV. Since we only had one more payment left on my husbands Pontiac G6 I thought it would be a good time to start looking for a vehicle. In the back of my mind, due to cost, I thought it would be impossible to get the Escape that Mark has always wanted. So on Wednesday we went and looked at the Escapes. After test driving the vehicle my husband loved the car. After talking to Tom DeVito I knew it was something that was not out of the question. Even though the Escape had all the features that we wanted I still wanted to think about it. I wasn't sure if leasing was the best option for us. After two days of thinking and e-mailing Tom back and forth they were able to accept our offer. So Saturday we went into the dealership and Tom was able to put our mind at ease and we agreed. Tom was very patient and was able to answer all our questions that we had. That day we walked out of the dealership with keys to a 2015 Ford Escape. I would highly recommend him to anyone that is looking for a new vehicle. More