Springfield Ford Lincoln

Paul Hixon Paul is a great salesperson. He took the time to walk me through my options. I wound up leaving with a different car than I originally intended to buy Paul is a great salesperson. He took the time to walk me through my options. I wound up leaving with a different car than I originally intended to buy and much happier. He took the time to walk me through all the options of my new MKZ and provided me a CD that really llowed me to hear the amazing sound the radio put out. There was not one thing he did not know about the car. Finally, he worked with me to hit my price point. I highly recommend Paul. More

Easy going Please go see Bill Williams for your next purchase. He had great customer service with the answers to all my questions and that lead to a smooth deal. Please go see Bill Williams for your next purchase. He had great customer service with the answers to all my questions and that lead to a smooth deal. I highly recommend Bill Williams and I will be doing business with Bill again in the future. More

Great/Fast buying service First time leasing a car, and the experience couldn't have been better. Not only was Bob super helpful/knowledgable, but he was fast. Got me in and ou First time leasing a car, and the experience couldn't have been better. Not only was Bob super helpful/knowledgable, but he was fast. Got me in and out in exactly the car we were looking for. I will be going right back to Bob soon for a truck. Wouldn't think twice about going anywhere else. More

Worked with Bill Williams - great experience Bill was great. Bought an Explorer. Easy process and couldn't have asked for anything better. Thank you again and I'll definitely refer my friends an Bill was great. Bought an Explorer. Easy process and couldn't have asked for anything better. Thank you again and I'll definitely refer my friends and family. More

Best experience at a car dealership ever! We were told the salesman to talk to was Bill Williams. Our friend was right! Bill is a man of integrity and didn't push (not your average car sales We were told the salesman to talk to was Bill Williams. Our friend was right! Bill is a man of integrity and didn't push (not your average car salesman) or try to force me into a deal. I had my last car for 17 years, and I was prepared for the old-fashioned salesman. Bill got us a great deal and found that my perfect car had just arrived on the lot. We were there a long time, but when we left I was driving my new Ford Escape. I will send everyone I know to this dealership. And by the way...stay away from Pacifico Ford. Hard-sell types. Yuck! More

Excellent Service (Jim Nespoli) Service Manager, Jim Nespoli, has helped me on several occasions and he is the BEST manager I have dealt with in ANY industry. He always puts his cust Service Manager, Jim Nespoli, has helped me on several occasions and he is the BEST manager I have dealt with in ANY industry. He always puts his customers' needs first. Ford is extremely lucky to have a person with his knowledge and character on their team. Jim listens to his customers and works with what fits their schedules. I have even called him in urgent situations and he has been able to fit me into a completely booked schedule. Again, Jim is the best there is and his competence is second to none. Any and every company would benefit from him being apart of their team. Thank you Jim. More

Simply awesome experience Steve Ahern is a very knowledgeable and friendly sales person. It's was enjoyable to see him communicate with my brother about engines and vehicle opt Steve Ahern is a very knowledgeable and friendly sales person. It's was enjoyable to see him communicate with my brother about engines and vehicle options, which helped me make my decision. I purchased my 2014 Ford Escape and its great. More

Above and beyond service ! I gave soringfield ford service center the rating I did because of a Gentlemen named Calvin. After a long work day I went to pull away from the job.( I gave soringfield ford service center the rating I did because of a Gentlemen named Calvin. After a long work day I went to pull away from the job.(Im a carpenter/contractor and had a total blowout. Went to change the tire and another service center had lost the key for the spare tire on my 2017 f250. I was blocking an alley so had to drive on the tire a couple miles over to Springfield Ford. Calvin was the first person I saw when I came in and I think he saw the look of exhaustion and frustration on my face. I had purchased the tire care package when I bought the truck. He said leave him the truck for the night and he will call me when it's ready. While I was there I had inquired about an extra key for the f250 because they have a chip in them. Again Calvin said I will let you know when I call you back. Long story short Calvin called me back the only cost was for the new key he had made. They replaced the key for the spare tire installed a new tire realigned it and fixed the damaged rim. The tire care had covered the costs. I was expecting a big bill and a few days without my worktruck. So I just wanted to thank Calvin and his team at Springfield ford! More

Leasing @ Ford Robert Flick was a very helpful, kind and very professional sales associate. He was very helpful showing my wife how to utilize the new SYNC system as Robert Flick was a very helpful, kind and very professional sales associate. He was very helpful showing my wife how to utilize the new SYNC system as well as go over with her new features she was not aware of. He had a vast knowledge of the car we purchased from him and i would recommend him to anyone looking for a real straight shooter and not a pushy salesman. Mr.Flick did not push or pressure us in to buying anything which usually turns me away from a deal when salesman get antsy. I tell everyone i know who's looking to purchase to go see bobby..... You will not be dissapointed More

Excellent Experience I had a great experience at Springfield Ford Lincoln. Allen Ubaldini was a great sales consultant and very knowledgeable about my new car. He was al I had a great experience at Springfield Ford Lincoln. Allen Ubaldini was a great sales consultant and very knowledgeable about my new car. He was also extremely patient with me with regards to purchasing options. His communications were informative but not pushy. He even took the time to follow-up with me the day after my purchase. I would definitely recommend both the dealership and Al to anyone! Thank you for the excellent experience. More