Springfield Ford Lincoln

Shout out to my salesman Grand experience...Bill Williams.....made my lease purchase quick,painless,an angst free.will come back and have passed this on to my friends....thank Grand experience...Bill Williams.....made my lease purchase quick,painless,an angst free.will come back and have passed this on to my friends....thanks for you help.... More

Buy somewhere else Bought a used car. They left me with a quarter tank and did not offer to fill it up. ( First time I've ever bought a car not with a full tank). Within Bought a used car. They left me with a quarter tank and did not offer to fill it up. ( First time I've ever bought a car not with a full tank). Within 200 miles a check engine light came on due to not disclosing aftermarket parts had been installed by the previous owner (still trying to work this issue out). When I did bring my car back down service department took a good 10 minutes before they acknowledged I was there and then did not even know why and who I was meeting. ( Warranty issue and the used car manager) They obviously don't take the time to know who their own people are and don't seem to care about a one time shopper buying a used car from them. No reason to name names but I will never buy any car from them again and will not recommend anyone I know to buy from them. More

Great experience at Springfield Ford! I had a great experience at Springfield ford as I always do. Worked with Bob Flick who helped us out getting me into a new lease for the 3rd or 4th ti I had a great experience at Springfield ford as I always do. Worked with Bob Flick who helped us out getting me into a new lease for the 3rd or 4th time. The car I really wanted had an airbag recall and Bob did everything he could to get the repair done quickly and I was in my car in no time. Bob Flick is the greatest! Always willing to help me & my husband in anyway he can! More

Bob's Review Great experience as usual!! Traded in 2 vechicals & leased a new Ford Explorer!! Salesperson Bob Flick did a terrific job through the whole process Great experience as usual!! Traded in 2 vechicals & leased a new Ford Explorer!! Salesperson Bob Flick did a terrific job through the whole process ! Why we've gotten last 4 vechicals with Bob Flick !! Have all service done there also!! Everyone makes you feel right at home !! More

Excellent service and friendly sales people Recently leased a new vehicle from Springfield ford. The salesman Bob Flick was fantastic. He was friendly, attentive and thorough. After a test drive Recently leased a new vehicle from Springfield ford. The salesman Bob Flick was fantastic. He was friendly, attentive and thorough. After a test drive I was shown all of the vehicles ins and outs and then took possession of the car. Bob told not to hesitate to call him if I have any questions or any issues arise. This was the best experience in buying a car I could have possibly hoped for. Two thumbs up to Bob Flick and Springfield Ford! More

Excellent service I went in with a good idea of what I wanted. Bob suggested an even better option for what I was looking for and saved me even more money while also ge I went in with a good idea of what I wanted. Bob suggested an even better option for what I was looking for and saved me even more money while also getting me in a better car. Rest of the staff who I met was also very friendly. I strongly reccomend this dealership and Bob Flick! More

Good salesmanship I really was not ready to buy a vehicle right before Christmas but my trusty old F-150 was on its last leg.I wanted another truck my wife did not.She I really was not ready to buy a vehicle right before Christmas but my trusty old F-150 was on its last leg.I wanted another truck my wife did not.She saw a 2014 Navigator which she liked.I was not convinced but Steve Ahern kept telling us to take it out on the road. Thanks to Steve's persistence we bought a third Lincoln. The ride in this Navigator is superior to the older model we have. Thanks Steve. More

Found the special car for our family We came in to look for a nice family car for the northeast to be able to handle the various weather. Tom, the salesperson, showed us many options unti We came in to look for a nice family car for the northeast to be able to handle the various weather. Tom, the salesperson, showed us many options until we found the right one. At that point, we located the type of car and features we were looking for. Unfortunately, the dealership did not have it in stock but Tom located one and got it in stock extremely fast. We picked up the car and we love it. The experience was pleasant. Thank you Tom DeVito. More

Customer focused! I just bought my 3rd(?) car from Springfield Ford and Bob Flick. What a fabulous experience! Bob is all about customer focus and customer service. He I just bought my 3rd(?) car from Springfield Ford and Bob Flick. What a fabulous experience! Bob is all about customer focus and customer service. He listens to what you want and makes it happen! He’s good, trustworthy, and an all around good guy. The dealership is clean and welcoming. From a customer’s viewpoint, the team at Springfield Ford works together to make the customer experience a good one! All in all, I’ll happily return to Springfield Ford for my next car and eagerly encourage others to do the same with the added advice....ask for a Bob Flick! More

2017 Focus I went to Springfield Ford not knowing what kind of car to get along with having both of my children with me. I?t was the stress of the holidays and I went to Springfield Ford not knowing what kind of car to get along with having both of my children with me. I?t was the stress of the holidays and being out of a car all together. Bob was not only patient and understanding but very informative. He took the time to work with me and was very interactive with my kids. I look forward to seeing him come time to get another vehicle. More