Springfield Ford Lincoln

Great customer service!! Thanks Rita for a great experience! You went above and beyond to accommodate our many visits and questions. Can’t wait to have the extra space in Thanks Rita for a great experience! You went above and beyond to accommodate our many visits and questions. Can’t wait to have the extra space in our new truck. More

Best experience buying a truck Ted Quick (salesman) was very professional, friendly and has patience to explain every detail about the truck functions. I've been in Springfield F Ted Quick (salesman) was very professional, friendly and has patience to explain every detail about the truck functions. I've been in Springfield Ford for service in a different truck and service has been very good too. More

afternoon out it was time to turn my lease car in and I was looking for a good deal on a left over an d I got one...happy with it and I am set with a new car....leo it was time to turn my lease car in and I was looking for a good deal on a left over an d I got one...happy with it and I am set with a new car....leo More

Springfield Ford Feels Like Family Walking in to Ford felt a lot different than walking in to Jeep, my former SUV home of ten years. When I walked in, I was greeted by Justin and Gayle. Walking in to Ford felt a lot different than walking in to Jeep, my former SUV home of ten years. When I walked in, I was greeted by Justin and Gayle. We immediately started talking about where we were from, some of the people we all knew, and it felt so casual and welcome. Gayle and Justin kind of tag teamed my truck buying process, and it was great! They were open to showing me multiple trucks, in all different colors, with different interior and features to find what worked best for me. Once we found my new truck, and discussed price, I met up with Midge. She was so personable and easy to deal with. The financial side of car buying can be stressful, but she made everything clear and easy to understand. She explained different packages to me and I signed up for those that would fit my needs best. After the car was detailed, John came outside to show me how to work the new system and helped me set up the app features. I went back the following Monday for some items I left behind in my Jeep, and John and Gayle both were close by offering to help me with anything I needed. I was even able to meet with Mike in Service, who shared his card with me. I loved feeling like everyone was their to be as supportive as possible. I am absolutely certain that Springfield Ford will be my forever home as long as their staff remains as down-to-Earth and accepting as the four I worked with! More

Friendly and courteous I have always had my cars serviced at Springfield Ford when I visited PA. I never bought a car there because I lived in New Hampshire and titled my I have always had my cars serviced at Springfield Ford when I visited PA. I never bought a car there because I lived in New Hampshire and titled my cars there. This dealership has always provided me with expert service. I will continue to do business with them. More

Pleasant experience leasing Ford Fusion hybrid Angelo was very polite, knowledgeable, courteous, punctual. He provided a very pleasant buying experience, returned calls promptly and was worked with Angelo was very polite, knowledgeable, courteous, punctual. He provided a very pleasant buying experience, returned calls promptly and was worked with us to make the transaction go as smoothly as possible. More

Easy trade in and purchase Great experience with Ted Quick got me the truck I wanted for the monthly payment I asked for went so smoothly my father may buy one soon Great experience with Ted Quick got me the truck I wanted for the monthly payment I asked for went so smoothly my father may buy one soon More

Lack of Response I purchased a vehicle from this dealership and they failed to process the paperwork properly for the funds that are owed to me. They failed to call m I purchased a vehicle from this dealership and they failed to process the paperwork properly for the funds that are owed to me. They failed to call me back and update me on their conversation with the bank, where they sent my funds. Very disappointed in this dealership. More

Love my Lincoln Very nice to deal with. Easy and positive experience.Ted was very helpful and patient. I love my new car. Would recommend to family and friends . Very nice to deal with. Easy and positive experience.Ted was very helpful and patient. I love my new car. Would recommend to family and friends . More

We had an excellent experience at Springfield Ford. The staff at Springfield were helpful and knowledgeable and could not do enough for us. We paid a fair price for the car we bought and received a fai The staff at Springfield were helpful and knowledgeable and could not do enough for us. We paid a fair price for the car we bought and received a fair price for our trade-in. Our sales rep was patient and helpful in explaining and demonstrating all the new technology to us. Every effort was made to make this a pleasant and painless transaction for us. More