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Springdale Ford
Springdale, AR
64 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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64 Reviews of Springdale Ford
September 07, 2022
Recent Service was quick. Everyone was friendly, helpful and professional. I plan to have future service completed at Springdale Ford. Everyone was friendly, helpful and professional. I plan to have future service completed at Springdale Ford. More
by donny
Employees Worked With
Ronnie, Jose
May 18, 2022
It was a great experience everyone was so helpful and were trying to make our trip happen. Thanks again so much were trying to make our trip happen. Thanks again so much More
by Larry.Wooldridge.01
Employees Worked With
Tim was just great and helpful and Eric steeped up to the plate trying to help us solve our problem
May 04, 2022
Absolutely worst service ever in all years owning a Ford… still not fixed car and no faith they even looked at to fix advisor never ever made me feel confident he did anything to solve my issue nor did he ha still not fixed car and no faith they even looked at to fix advisor never ever made me feel confident he did anything to solve my issue nor did he have any follow up or follow thru … they are working on everything in shop but my car i bought there new i was just a number .. issue not fixed nor do i feel they even looked at the biggest issue i had of hesitation when push on gas … it’s dangerous to drive etc … can’t recommend this service dept never felt they cared if fixed or not.. had it for three days past appointment before they said they looked at it lol 😂 … More
by joemains70
Employees Worked With
taylor
May 26, 2017
Unhappy We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us a We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us almost $2,000. They would do nothing to help. More
by Mary Vineyar
Employees Worked With
I don't remember
May 18, 2017
Don't buy a used car from them! I feel like we were lied to. When we called about a used car they said it had been checked by the Honda Service Dept but then after we had problems t I feel like we were lied to. When we called about a used car they said it had been checked by the Honda Service Dept but then after we had problems the DAY AFTER we picked up the car, they said it was never checked out by them before they sold it to us. How could they price a car they hadn't checked? It was cheap and now we know why! Lights that were not on when we test drove, all of a sudden came on the DAY AFTER we purchased it. It smelled like smoke, they promised to get it out. They didn't. It needed some serious detailing, they said they would do it, they didn't ..... until I pointed out some obvious areas...then it was done, but poorly. They were very nice but I feel very much swindled. Not a good first impression of Arkansas for me...AT ALL! We used a good amount of our moving fund for something to look for work in and now we have a car we don't trust with a smell that literally makes me ill - Bad form Springdale Ford, BAD FORM! More
by CarLady2000
Employees Worked With
Austin
January 24, 2017
Personable All involved in my purchase were friendly, attentive to mine and my wife's concerns and respectful of every decision we made. In all "personable" is w All involved in my purchase were friendly, attentive to mine and my wife's concerns and respectful of every decision we made. In all "personable" is what describes them best. More
by Wyatt1177
Employees Worked With
Thomas Mays
January 15, 2017
Very easy to work with! Very helpful and professional! Excellent customer service. Knowledgeable sales staff. I was never pressured to buy. Was offered a very fair amount for Very helpful and professional! Excellent customer service. Knowledgeable sales staff. I was never pressured to buy. Was offered a very fair amount for my trade. More
by Douglas1972
Employees Worked With
Scott Davis
December 06, 2016
Easy to dea with. Easy to work with very informative made the purchasing of a new truck probably the best and easiest I have experienced. And worked with me after the s Easy to work with very informative made the purchasing of a new truck probably the best and easiest I have experienced. And worked with me after the sale to follow through with the deal. More
by snakeeyes
Employees Worked With
Brandon Moss and Verl Hencey
December 02, 2016
Great guest service Dropped off our SUV for a oil change and brake work, service completed in a timely fashion and in a timely manner. Can't say thank you enough Dropped off our SUV for a oil change and brake work, service completed in a timely fashion and in a timely manner. Can't say thank you enough More
by Pellisson
Employees Worked With
Ronnie
