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Springdale Ford

Springdale, AR

4.6
59 Reviews

2259 N Thompson St.

Springdale, AR

72764

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59 Reviews of Springdale Ford

October 27, 2022

I was well pleased with Scott and everyone I had to deal with, Thank you Scott for a smooth and easy transition More

by jackandjoanw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Davis,
Oct 27, 2022 -

Springdale Ford responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Scott and the Springdale Ford team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Being a first time customer I found the atmosphere polite and professional, with very reasonable service pricing. This Springdale,AR. Ford dealership is guaranteed all of my future service & mechanical repai More

by Mike Shaubell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grinter
Oct 12, 2022 -

Springdale Ford responded

Mike, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Springdale Ford team. Drive safely, and we hope to see you back again down the road!

October 02, 2022

In the past I’ve had very good experience with this service center. However recently I was told to bring my truck in Monday morning to have it looked at for a battery issue. I brought it in Sunday nig More

by pete.joenks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor and Aaron
Oct 03, 2022 -

Springdale Ford responded

I'm so sorry to hear that your experience took longer than anticipated and that your vehicle is still in need of maintenance. We certainly expect more for our valued guests and I will be sure to discuss your feedback with my team to ensure we are providing timely and efficient service. We'd love a chance to discuss your comments about this experience with you. Please feel free to reach out to a member of our management team at 479-582-6223 at your convenience.

September 29, 2022

Did a good job in a timely manner and explained what they did and how they did it More

by Daryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron
Sep 30, 2022 -

Springdale Ford responded

Daryl, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Springdale Ford team. Drive safely, and we hope to see you back again down the road!

September 28, 2022

Tim was very responsive and was very clear and concise concerning issues with my truck. He handled the situation in a very professional manner. More

by gregmatteri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 29, 2022 -

Springdale Ford responded

Thank you for the great review, Greg! We are so glad to hear that you had a successful experience working with Tim and the Springdale Ford team. Drive safely, and we hope to see you back!

September 07, 2022

Recent Service was quick. Everyone was friendly, helpful and professional. I plan to have future service completed at Springdale Ford. More

by donny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie, Jose
Sep 08, 2022 -

Springdale Ford responded

Donny, thank you for the great review! We are so glad to hear that you had a successful experience working with the Springdale Ford team. Drive safely, and we hope to see you back again down the road!

May 18, 2022

It was a great experience everyone was so helpful and were trying to make our trip happen. Thanks again so much More

by Larry.Wooldridge.01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim was just great and helpful and Eric steeped up to the plate trying to help us solve our problem
May 19, 2022 -

Springdale Ford responded

Larry, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Springdale Ford team. Drive safely, and we hope to see you back again down the road!

May 06, 2022

Service was great, kept me updated got me in and at. Tim does a very good job More

by samuelreecereynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 06, 2022 -

samuelreecereynolds responded

Service was great, Tim does a great job

May 09, 2022 -

Springdale Ford responded

Samuel - Thank you for taking time to commend Tim and our service department! We are delighted to hear that your recent visit went smoothly. Happy driving from our Springdale Ford team!

May 04, 2022

Absolutely worst service ever in all years owning a Ford… still not fixed car and no faith they even looked at to fix advisor never ever made me feel confident he did anything to solve my issue nor did he ha More

by joemains70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
taylor
May 04, 2022 -

Springdale Ford responded

We pride ourselves on providing an excellent value to our guests and it's hard to hear that we let you down. I would like to step in and understand where we went wrong here. If you are willing to provide some details about your experience, would you consider giving me a call directly? Thank you, Kraig Atkins - (479) 582-6223

May 04, 2022 -

joemains70 responded

Kraig y’all have lost this Customer’s Trust & Faith that you would fix.. or that the advisor’s care.. it’s sad but i am sorry i asked them to do more than they have the capacity to do and that is service a vehicle i bought new there. … fix the hesitation is the number one issue and it’s not that they missed it as much as when i picked up he said all done but couldn’t tell me one thing they checked to see if done …. and didn’t care …was the kicker … i have an appointment at Ford service elsewhere Springdale just not trustworthy in my opinion… not my first Rodeo at Springdale service i came in to buy 4 new tires couple months ago was told don’t sell or order tires i asked where do i go to get factory tires for car i bought there service then said look on line no help what so ever same attitude as above i thought just a bad day they were having now a know a typical day at Springdale Ford … Love the guys in sales wish they fixed cars 😂..

May 06, 2022 -

Springdale Ford responded

Thank you for the reply and for letting us know more details about your visit. This helps us to navigate the process down the road. If you would like to discuss more, please reach out to me at 479-582-6223.

May 26, 2017

Unhappy We bought a used truck from them. By the time we got home, it was making a terrinle noise and was losing power. We had to get it fixed which cost us a More

by Mary Vineyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
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