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Spreen Mazda
Loma Linda, CA
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477 Reviews of Spreen Mazda
Review of service on my Mazda 3 Took my car in for oil change. Was met in shop by Brian Rhoades. He took my information, changed oil and washed the car in less than one hour. Very Took my car in for oil change. Was met in shop by Brian Rhoades. He took my information, changed oil and washed the car in less than one hour. Very courteous and professional. I was very pleased with the experience. More
Courteous and professional. Spreen Mazda never disappoints when it comes to servicing my CX5. I made the appointment online and they were ready for me and got me in and out in a Spreen Mazda never disappoints when it comes to servicing my CX5. I made the appointment online and they were ready for me and got me in and out in about an hour while I waited (thanks for the donuts.) More
Mentainance Though the wait was long, staff were very courteous and knowledgable. Car is old and probably needs to be changed. They had ordered the parts requir Though the wait was long, staff were very courteous and knowledgable. Car is old and probably needs to be changed. They had ordered the parts required. More
Top notch customer service I came in to get a new key fob programmed, and the staff were curtious and helpful throughout the process. They made me feel more like a family member I came in to get a new key fob programmed, and the staff were curtious and helpful throughout the process. They made me feel more like a family member than a customer. Thank you for a pleasant experience. More
Time spent there way too long We wanted a lease,have great credit,was barraged with phone calls and texts after browsing vehicles. Good follow up,however I explained that my husban We wanted a lease,have great credit,was barraged with phone calls and texts after browsing vehicles. Good follow up,however I explained that my husband was one week out of surgery so didn't want to be there too long. I realize they got the car I wanted and appreciated that but had to travel 2 hours to get it each way. I think they could be been more proactive as we had already discussed price payoff on other lease and details prior to our appt at 1pm. They got the car,and returned at 6:30 to then take it for a wash. The detail was awful,and the car was full of scratches and dings....not happy. We left at almost 9pm with a due bill and upon getting home and looking at the car the next day in the daylight noticed many more scratches that were not noted. Now have to bring it down for a week to make it look like the brand new car it is,and sitting at dealership with my husband who was very uncomfortable for 8 hours to get a much less than acceptable vehicle was disappointing. Our salesmen and all employees were professional and kind but still left disappointed. They should check the vehicle to ensure their clients are getting a beautiful new,FLAWLESS car. More
Car service I was pleasantly surprised by the service provider and express my gratitude for their kindness as service providers, it was so appreciated! Thank You I was pleasantly surprised by the service provider and express my gratitude for their kindness as service providers, it was so appreciated! Thank You so much! More
Great Customer Service Bill is always very friendly, and willing to go the extra mile to make sure I am satisfied with my service. He take the time to explain everything. Bill is always very friendly, and willing to go the extra mile to make sure I am satisfied with my service. He take the time to explain everything. More
Timely visit My experience was good. Phillip contacted me and keep me posted on the result in a timely fashion. The price was high though and I seems to hear a bit My experience was good. Phillip contacted me and keep me posted on the result in a timely fashion. The price was high though and I seems to hear a bit rattling noise from the car after the service. More
fantastic service with always with a smile. Nothing but professionalism every time I bring my car in for service. William greats me like a friend that we know for my whole life. Nothing but professionalism every time I bring my car in for service. William greats me like a friend that we know for my whole life. More
Great experience We purchased a new car last weekend and it was the smoothest car buying process we’ve ever had. Jimmy had the cars ready for us to look at when we arr We purchased a new car last weekend and it was the smoothest car buying process we’ve ever had. Jimmy had the cars ready for us to look at when we arrived and was helpful answering any questions throughout the process. More