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Spreen Mazda

Loma Linda, CA

4.6
477 Reviews

25140 Redlands Blvd.

Loma Linda, CA

92354

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477 Reviews of Spreen Mazda

January 26, 2020

Danny was so helpful, patient and informative. He worked really hard to get us a good deal and was very knowledgeable. His demeanor was very welcoming calm and caring. Thank you Danny! We’re so happy with o More

by M.CURREA7465
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez
Jan 26, 2020 -

Spreen Mazda responded

Thank you for your business and for this review. We're happy to hear Danny was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with with your new car in the future, please let us know. Spreen Mazda Team

January 26, 2020

Great Experience Staff (I interacted with Phillip) was very friendly, professional, and knowledgeable. Car was ready before estimated time, and price estimate was on p More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Guest
Jan 26, 2020 -

Spreen Mazda responded

Hi Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with Phillip and the rest of our team. If we can be of further assistance, don't hesitate to let us know! Matt Humphrey (909) 366-2005 matt@spreen.net

January 26, 2020

There was no long waiting. The car was taken in at time of appointment. The service consultant was polite. He took care of things I needed. More

by PAULDOLE
Recommend Dealer
Yes
Employees Worked With
Phillip Guest
Jan 26, 2020 -

Spreen Mazda responded

Hi Paul, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Humphrey (909) 366-2005 matt@spreen.net

January 25, 2020

Phillip was my service manager and gave me one of the best car maintenance experiences I’ve had. He gave me a clear scope of work, pricing, and was prompt with updates after the inspection. My car was co More

by E_squard
Recommend Dealer
Yes
Employees Worked With
Phillip Guest
Jan 26, 2020 -

Spreen Mazda responded

Thank you for the kind words regarding Philip and our service department! We look forward to sharing your compliments with him and the rest of the team and don't hesitate to let us know if we can be of further assistance. Spreen Mazda Team

January 25, 2020

Phillip was very helpful, excellent service! He had me in and out with no hassle all while getting me my loaner car. He was quick and very friendly. More

by BRIANDCLARK23
Recommend Dealer
Yes
Employees Worked With
Phillip Guest
Jan 26, 2020 -

Spreen Mazda responded

Hi Brian, Thanks for sharing your thoughts about your experience working with Brian in our service department. We are happy to hear that the loaner vehicle helped make your experience a positive one. We appreciate your business and hope to see you again soon! Spreen Mazda Team

January 24, 2020

We had great service from start to finish, and fixed everything with ease no hassles what so ever. Will be sure to come to this dealership for all other needs. More

by FRIESJENNIFER
Recommend Dealer
Yes
Employees Worked With
Phillip Guest
Jan 25, 2020 -

Spreen Mazda responded

Hi, Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Matt Humphrey (909) 366-2005 matt@spreen.net

January 22, 2020

Service was really great. Bill, Phillip and Bryan made it very fast and simple, my car has never ran better! Thank you Spreen Mazda Service! More

by RAMIREZDANNY117V
Recommend Dealer
Yes
Employees Worked With
Brian Rhoades, Phillip Guest, William Dilbert
Jan 22, 2020 -

Spreen Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Bill, Phillip, and Bryan, and don't hesitate to let us know if we can be of further assistance.

January 22, 2020

I have had not major issues at spreen. My only complaint is that one of the service advisors makes me feel like I am dumb. He down talks me in a polite way. The other advisor is great though and has good c More

by Lanne
Recommend Dealer
Yes
Employees Worked With
Phillip Guest, William Dilbert
Jan 22, 2020 -

Spreen Mazda responded

Hi Lanne, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Matt Humphrey (909) 366-2005 matt@spreen.net.

January 21, 2020

Tires need inspection, inflating. Just went in to have my tire pressure checked and light reset on 2016 Mazda 3, but they performed a full inspection. Nice surprise. (Still under warra More

by CMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dilbert
Jan 21, 2020 -

Spreen Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with William and the team. Please don't hesitate to let us know if we can be of further assistance. Spreen Mazda Team

January 21, 2020

Great Customer Service!!! The minute you pull into the parking lot, staff is very welcoming and inviting at Spreen Mazda .Service is fast and staff was professional at all time More

by misspatty87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Estrada, Phillip Guest
Jan 21, 2020 -

Spreen Mazda responded

Hi Miss Patty, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Miguel, Phillip, and our team, and we look forward to working with you again. Spreen Mazda Team

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