Spreen Mazda
Loma Linda, CA
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477 Reviews of Spreen Mazda
Danny was very helpful and knowledgeable when it came to our new vehicle. Thank you for your professionalism and guidance through this process and helping us! our new vehicle. Thank you for your professionalism and guidance through this process and helping us! More
no title Service was quick and easy but did miss the donuts, my wait time was just under an hour and waiting area was comfortable and appreciated the car wash. Service was quick and easy but did miss the donuts, my wait time was just under an hour and waiting area was comfortable and appreciated the car wash. More
Service checkin and through the entire process was thorough and the waiting area is very comfortable. My Suggestion is that there are no visible hand sanitizing stations. thorough and the waiting area is very comfortable. My Suggestion is that there are no visible hand sanitizing stations. More
Phillip was super nice 👍 and really went out of his way to make our visit a very pleasant one. He was very helpful and because of this I would definitely go back in the future when necessary. to make our visit a very pleasant one. He was very helpful and because of this I would definitely go back in the future when necessary. More
Great service I actually sold my Mazda to my son last year but I still bring it myself to Spreen for service and there are two Mazda dealers closer to me. I do it b I actually sold my Mazda to my son last year but I still bring it myself to Spreen for service and there are two Mazda dealers closer to me. I do it because Bill Dilbert so friendly and easy going that I look forward to my visits. I trust him. More
Always a pleasurable experience when needing service. They take the time to make sure every aspect of service is explained. Great customer service all around They take the time to make sure every aspect of service is explained. Great customer service all around More
Appreciative of Mazda providing benefit I was able to get a weekday appointment to complete some recalls and investigated a start-button issue of 5 years. The recalls were complete successfu I was able to get a weekday appointment to complete some recalls and investigated a start-button issue of 5 years. The recalls were complete successfully, but the extended warranty had expired and they were unwilling to provide benefit to fix the sensor issue. Phillip provided me a quote to fix the problem which was significantly more than expected and he opened a case with Mazda on my behalf to resolve. Mazda agreed to provide benefit and cover the cost of repair. Thank you, Mazda, for providing support and ensuring that our relationship did not sour; I will continue to recommend Mazda to friends and family :) I am giving a four-star because Spreen had refused to schedule a weekend appointment for a very long time and this likely would have been resolved earlier if they had been better in the past. Furthermore, I had to revisit Spreen to finish the job as they had forgotten to replace some panels. More
Always try to up sell you on everything and overcharge for simple services like oil changes. Do not recommend at all. William told me that I could get my brakes replaced for one price, and then I went bac for simple services like oil changes. Do not recommend at all. William told me that I could get my brakes replaced for one price, and then I went back to confirm, and the price had gone up substantially. I do not feel respected at this dealership. More
Very friendly and easy to work with. I have been going to get my Mazda serviced for the past 4 years and service has always been great. get my Mazda serviced for the past 4 years and service has always been great. More
Great Service I always wait for my car, so having the service done quickly is appreciated. I also really appreciate William's assistance, he's always friendly, pol I always wait for my car, so having the service done quickly is appreciated. I also really appreciate William's assistance, he's always friendly, polite, and helpful. More