Sport Mazda

Sport Mazda responded

It is always our pleasure to serve you and to provide you the service that you deserve and should expect every time you visit our dealership. Making sure that you have an enjoyable and successful visit is our goal and I know that Michell was able to provide you that great car buying experience. We believe that every question should be answered and every concern addressed before you make the important buying decision. Thank you for being our valued customer and for letting others know about your experience with this testimonial. On behalf of Michell and all the rest of our Sport Mazda Team we want to thank you so much for your kind words. Have a Merry Christmas and Happy New Year. May each be safe and happy for you and yours. JAY MEALEY, OWNER

Sport Mazda responded

Lauren, I am so happy that you appreciated the service that Brittany Schultz, Service Advisor, provided you during your recent visit to the Sport Mazda Service Center. All of the kind words for here were greatly appreciated and thank you so much for letting others know about her and the job she did for you. To me, it means that Brittany did her best to provide you the service you deserve, and should expect, every time you visit. Thank you for being our valuable customer. May you and yours celebrate a very Merry Christmas and Happy New Year. May each day be safe, happy and fun for all. JAY MEALEY, OWNER

Sport Mazda responded

Angelica, Thank you so much for the nice things you had to say about your recent car buying experience at Sport Mazda. It was kind of you to let others know about your experience. I am so happy to hear that Gina provided you "awesome customer service" and find the car you wanted at the price you needed. We are all so happy to have you as a new member of our Sport Mazda Family. We will always be here to provide you the support you need throughout your ownership of your beautiful new Mazda. Please enjoy every mile you drive. May they all be safe, happy and fun Mazda miles. I want to thank you on behalf of the entire dealership team and wish you and yours a Very Merry Christmas and Happy New Year and may every time you experience the great FEEL ALIVE sensation every time you are behind the wheel. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for letting others know about your recent experience at the Sport Mazda Service Center. We always like to hear about your impressions of the facilities, staff and visit. I am so happy that you enjoyed your visit and had a great experience while enjoying the comfort of the lounge and all the amenities provided. Please visit us whenever you need service or support. We will always be hear to make sure you and your car are well care for and you receive the service you deserve and should expect. Have a Merry Christmas and Happy New Year from all your friends at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

It was certainly our pleasure to have you as our customer and to provide you the "great experience" that you deserved. Let me welcome you to our Sport Mazda Family and thank you on behalf of the entire team. We will always do everything we can to make sure each and every visit is enjoyable and successful. Thank you so much for letting others know about your new car buying experience at my dealership. I especially appreciate you verifying for others that we are transparent in our on-line pricing and information, always will work fairly to come to an great deal, and don't charge a dealer fee on new Mazdas. I am glad that made a positive impression on you and hopefully played a great part in you car buying decision. Of course, your salesperson, is always the most import person in the process. Karina Concepcion is an exception lady and a very knowledgeable and caring Mazda sales professional. She, as you found, is a wonderfully friendly and accommodating individual who tries her best to make sure you receive here best service, every time. Your kind words for your experience and Karina are greatly appreciated. We wish you many safe, happy and fun miles in your new Mazda and remember, we will always be here to provide you the support you need during your entire ownership experience. May you and yours enjoy a very Merry Christmas and Happy New Year. May every day be safe and happy. JAY MEALEY, OWNER

Sport Mazda responded

Carlos Balula I can understand how you would be upset under the circumstances, and neither I, nor the Service Manager, are happy with the service you were provided. I would like you to know that we have a great new customer-centric Service Manager, Carlos Balula, and he is always available to make sure you and our other great customers receive the service you deserve. Please contact him at c.balula@sportautogroup.com and let him know more about your experience. He is a caring individual who believe very much that our customers deserve our very best and will never settle for less-than-great service. If you contact him, it will assist him in making changes that will mean it never happens again for you or others. Thank you. I do appreciate you writing a testimonial. It is through testimonials like yours that have helped me to build a great reputation for Sport Mazda. I have made changes whenever I see the need and mostly when alerted to problems by customers. Thank you again and we wish for many more opportunities to provide you the service you deserve and should always expect, from Sport Mazda. May you and yours have a very Merry Christmas and Happy New Year. JAY MEALEY, OWNER

Sport Mazda responded

I am very proud to hear that Sean Koller provided you a great car buying experience. He is a wonderfully kind and caring and friendly individual and a knowledgeable and professional sales pro. I am happy to hear that he treated you with great respect, answering every question and addressing every concern before you made your deicison. And all with no hassle or pressure. Thank you for choosing Sport Mazda for your next car and I am so happy we had the quality used car you wanted on our lot. We try very hard to find the highest quality pre-owned vehicles that meet the needs of our valued customers. You will always be welcome at Sport Mazda and we will be here to serve you throughout your ownership. We all wish you and yours a very Merry Christmas and Happy New Year. May it be safe, fun and enjoyable. JAY MEALEY, OWNER

Sport Mazda responded

William, I am so happy that August Osorio made such a great impression on you. Certainly, I am so glad to know how he treated you and the family and kids he provided refreshment too. We are very proud of the friendly and caring group of men and women who make up the Sport Mazda Sales and Service Teams. They are customer-centric individuals who do their best each and every day to provide the service you deserve and should expect at a car dealership. They are what makes the difference at Sport Mazda. August Osorio is one of those caring professionals and I thank you for letting others know about him. Thank you for choosing Sport Mazda for a new Mazda. May you and yours enjoy a very Merry Christmas and Happy New Year and may the entire holiday season be safe, happy and fun. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Darla, I am so happy that you found the Ford Explorer that you wanted at Sport Mazda. My pre-owned team does a great job finding the highest quality used cars for our dealership, so that customers, like yourself, can find just what they are looking for on our lot. Of course, we have great salespeople to assist you and make sure you get what you wanted. Michell Hernandez is a great example. Not only is she a kind and caring person, which you experienced, but she listens and does everything she can to make sure you get what you wanted. It is staff like Michell, who give Sport Mazda such a great reputation. Thank you for letting others know about the great job she did for you. Please enjoy your Ford Explorer and may every mile you drive be safe, happy, and fun. May you and yours enjoy a very Merry Christmas and a Happy New Year. JAY MEALEY, OWNER

Sport Mazda responded

Richard, Thank you for letting others know about your Mazda buying experience here at Sport Mazda. I know that Ashley will appreciate every nice thing you had to say about here, just as I do. Our salespeople make the difference for our customers and it is always nice to hear. I am very happy that your car buying experience was pressure and hassle-free with a fast and easy delivery. I know you will enjoy your new Mazda CX-9. It is loaded with features that will make sure you have a FEEL ALIVE experience every time you get behind the wheel. It is the kind of car that is luxurious but with a less than premium price. Please enjoy every single mile you drive and may you and yours always have safe, happy and fun drives in you new Mazda CX-9. Merry Christmas and Happy New Year to you and yours from all of us here at Sport Mazda. JAY MEALEY, OWNER