Sport Mazda

Sport Mazda responded

Raymond, I am so glad that you were able to get in touch with the Service Manager. We apologize for any delay and want you to know just how your satisfaction is so important to us. We appreciate your business and thank you for your understanding and for providing the 5 Star Rating you initially felt was appropriate. I am grateful to Nick Radoslavov, your Service Advisor, for making sure you received the service you deserved. I look forward to your next visit to Sport Mazda. You will always be a welcome customer at my dealership. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for relating your recent experience at Sport Mazda and for letting others know about a wonderful salesperson, Izzy Camareno. I believe that it probably didn't take much to get Izzy to talk with your son about Mazda engine design. He is very knowledgeable about his product and is a real Mazda authority. Answering every question and addressing every concern, before you make your car buying decision is a key part of our Sport Mazda Car Buying Process. It makes sure you have all the information you need or want before you commit to the final investment in a new Mazda. Thank you so much for recognizing his effort and for recommending him to others. You will definitely always have a friend at this dealership. I want to welcome you to our Sport Mazda Family and promise you that we will always do our best to provide the service and support you need, want and deserve throughout your ownership. We know you will grow to love your new Mazda and you have our wish that you enjoy every single safe, happy and fun mile you drive in your new Mazda. They are beautiful outside and comfortable inside and the drive is celebrated when you experience the FEEL ALIVE sensation every time you are behind the wheel. We thank you so much and you and your son will always be welcome here. JAY MEALEY, OWNER Note: Because of wonderful testimonials like yours, and all our fantastic Sport Mazda Family members, we have just received the 2020 Dealerrater Florida Mazda Dealer of the Year Award for the 8th year in a row. Thank you.

Sport Mazda responded

Thomas, I am so sorry to hear about your total loss of your car. I know that can be very traumatic. We are all glad to know you are safe. We are proud to provide you a replacement for the car you lost and I am grateful to Ashley Ramsey, your Mazda Sales Pro for making it a successful and enjoyable experience for you. Thank you so much for the trust you have shown in us by purchasing a second time from Sport Mazda. We look forward to providing you the same service and support you have come to expect as a valued member of the Sport Mazda Family. Your recommending us to others is greatly appreciated by all. We wish you many safe, happy and enjoyable miles in your new Mazda and want you to experience the FEEL ALIVE sensation every time you are behind the wheel. JAY MEALEY, OWNER

Sport Mazda responded

I am so glad that Valentina and Ashley were able to provide you a great car buying experience that you appreciated. They are both wonderful salespersons and work hard to make sure your visit to Sport Mazda always exceeds your expectations. It was our pleasure to provide your car at a better price and higher quality than our competitors. We work hard to make sure we have the right inventory at the right price for all our customers. I appreciate very much your comments about the experience. The words Honest, easy to buy from, and no hassle and upfront, really seems to capsulize the Sport Mazda car buying process. That it worked for you and you left with the car you wanted at a great price makes it even better for all. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Sandra, Thank you so much for being our loyal customer and for letting others know about your "Always a great experience" at Sport Mazda. We all appreciate your kind words and for singling out Ellie Diaz, Stephen Mendez and Brittany Schultz for the attention and service they have consistently provided. You are a much appreciated customer and always welcome at my dealership. It is because of great customers, like yourself, and the kind testimonials you write, that have made Sport Mazda, for the 8th year in a row, to be named the Dealerrater Florida Mazda Dealer of the Year. To you and all our wonderful customers, we say a huge thank you for your loyalty and kindness. JAY MEALEY, OWNER

Sport Mazda responded

I appreciate hearing from you how my Service Team here at Sport Mazda provided you service you enjoyed and felt was worthy of such a wonderful testimonial. It is customers like yourself who have given us such a fine reputation and have made it possible for us to expand to provide greater coverage of central Florida with the same great Sport Mazda Service. Thank you so much for being our valued service customer and for the many kind words you had for us. It was very nice of you to let others know about my staff and our facilities. I am so happy you enjoyed our facilities with all the latest tech amenities and the video sent to your phone showing and talking about the work being done on your car. I think it is nice to for customers to know. Your mention of the fast service, no upsell, and low pressure means our team is doing their job. I know that Stephen Mendez and Brittany Schultz, the Service Advisors who take care of you, will be happy to know how you felt about the service they provided. We are proud to have you as our customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Abby, Loved the photo that accompanied your great testimonial. All of our customers should feel the same joy that you showed for the new Mazda you chose. It is a beauty and I know that you will really grow to love it. Nothing is better than the FEEL ALIVE sensation that you experience behind the wheel of a Mazda. May you enjoy many, many miles of safe, happy and FUN driving in your new Mazda. And, we will always be here to make sure it will be well maintained throughout your ownership. So happy to have you as a new member of our Sport Mazda Family of Staff and Mazda Owners. I know Alex Stinvil will appreciate the kind words you had for him. He is a fantastic Mazda Sales Pro and friendly and caring individual who makes sure that you get all the information you need to make the best possible car buying decision for YOU. If he provided you the respect you deserved and an enjoyable and successful visit, and you left happy and excited with the purchase you made, then we are all happy that he did his job. Thank you again and don't forget that Alex will be here to help you whenever you need our support. A call or visit to the dealership will insure Alex gets you the assistance and support you need. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for the many kind comments in your testimonial and for rating our service as 5 Stars. I appreciate so much you letting others know how you felt about your experience here, especially your trust in us to plan future purchases at Sport Mazda. I am grateful to Jacob Barone, your Mazda Sales Pro, and Rey Almonte, Finance Manager, for providing you the kind of car buying experience you could feel good about. We respect you as our valued customer and take pride in making sure you have an enjoyable and successful car buying experience. I want to welcome you to our Sport Mazda Family of Mazda Owners and promise you that we will be here to support you as long as you own your new Mazda. Please count on us to provide the service you need to make sure your car is always safe and performs like the quality Mazda you purchased. May you enjoy every mile you drive and experience the FEEL ALIVE sensation every time you are behind the wheel. The features abound in your new Mazda to provide you the comfort, entertainment, style and performance you will grow to love. Thank you again for choosing Sport Mazda and for your kind testimonial. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Chris, Welcome to our Sport Mazda Family and thank you so much for choosing us for your new Mazda. We are proud to have you as our customer and look forward to providing you the support you deserve throughout your Mazda ownership. Thank you for letting others know about your car buying experience. It always helps potential customers to know what they should expect when they visit. I appreciate you letting others know that maybe they should touch base with their insurance rep before they go to the dealership to prevent the long wait during the car buying process, like you experienced. With that exception, it sounds like you had a good experience and I am sure that Alex Stinvil, your salesperson, and the Finance Manager did their best to make sure you had an enjoyable and successful visit. Having a dedicated product specialist like Gisell Soto, is a real benefit to customers as she explains and makes sure you understand each of the features you need to know to get the most enjoyment from your new Mazda3. And lastly, it is definitely our promise you will never be any pressure or harassment from our sales or finance personnel. At Sport Mazda, you received the respect you deserve. We are proud to have served you and promise you will always received our best whenever you visit. Please enjoy your new Mazda and may every mile you drive be safe, happy and fun. We wish you experience the FEEL ALIVE sensation every time you are behind the wheel and understand why many say the Mazda drive is the greatest. Thank you for being our valued customer. On behalf of Alex Stinvil and the rest of the Sales and Finance Team, we thank you for your kind testimonial. JAY MEALEY, OWNER

Sport Mazda responded

Adolfo, Thank you so much for being a loyal Sport Mazda customer and a happy member of our Sport Mazda Family. I was very glad to read your testimonial and the family photo you included. It looks like you have purchased the perfect car for a growing family and we all wish you many wonderful miles in your latest new Mazda. For you and yours, may each mile be safe, happy and fun. It was nice to read the glowing report on Mayeline Sosa and all she did to make this car buying visit special. She is really and kind an considerate person who enjoys making your wants and needs a reality. I am certainly grateful to you for letting others know about this wonderful Mazda professional and I know she will really appreciate reading your kind words. Mayeline is the kind of salesperson that has given Sport Mazda such a wonderful family-friendly reputation for great customer service. I am proud to have Mayeline on our staff and so glad to know just how much she meant to making your car buying experience enjoyable and successful. I think if you ask her she would say that she was just providing you the experience that you deserved. May God bless you and yours for your kind recommendation of Mayeline. I want to personally thank you for being our three-time customer. I appreciate very much the trust you have placed in Mayeline and my dealership. You will always be welcome at Sport Mazda and we will continue to be here throughout your ownership to make sure you received the support you need. Thank you again, JAY MEALEY, OWNER