Sport Mazda

Sport Mazda responded

Paul, Please contact our sales team at 407-851-8510 and ask for a delivery specialist. We have people on staff that are trained and knowledgeable on Mazda features and their operation. I am sure between a delivery specialist and your Service Advisor we can get you squared away on the braking system. We are happy to have you as a service customer and thank you for the kind words for Ellie Diaz and our service team. If you are in our area we would be honored to provide you the Mazda service and support you need to maximize the enjoyment of your new Mazda, no matter where it was purchased. Thank you for the kind testimonial and we look forward to hearing from you soon. JAY MEALEY, OWNER

Sport Mazda responded

Joseph, I know that Sean Koller will appreciate very much this kind testimonial you have written about your experience at Sport Mazda. Being able to provide you your "dream car" was a great pleasure and we are proud to have you as our new Mazda customer. I am grateful to Sean and Jason for making sure we could get you to the price you wanted. We try hard to make sure you get what you came for and are treated with the respect you deserve. We welcome you to our Sport Mazda Family of Staff and Mazda Owners and will be here to support you throughout your ownership. Thank you for choosing us to provide you your new Mazda and we hope that you enjoy every minute and every mile you are behind the wheel. You will always be welcome at this dealership. JAY MEALEY, OWNER

Sport Mazda responded

Carmen, I don't know the crazy story behind your ending up at Sport Mazda, but I am grateful to whatever made you decide to try us. I am also glad that Stephen (service) and Alex (sales) worked together to make sure you received the experience you deserved, and ended up with a quality Mazda sedan from our great inventory of used cars. You are right about both of these guys. The are friendly, caring, considerate and both are Mazda professionals in their separate departments. Sport Mazda is a family and we would like to welcome you to your new family. You will always be welcome here and I am sure you can always contact Alex or Stephen if you need our support. Thank you again for your kind testimonial and for being our great new customer. JAY MEALEY, OWNER

Sport Mazda responded

Lance, Thank you for choosing Sport Mazda to lease your new Mazda3. Leasing is a popular option for many customers and I am grateful to Marilyn Santos (sales) and Rey Almonte (finance) for making sure you received all the assistance and information you needed to make the decision that was best for YOU. Both of the fine members of the Sport Mazda Team are veteran Mazda Pros and have helped many, many customers to find the right car, at the right price, and financed the way that makes the most sense for them. It is a pleasure to have you as our customer and we all wish you many safe, happy and fun miles throughout your lease period. We will always be here to provide you the support and service you need to have the most enjoyment in your new Mazda3. I want to thank you personally for being our valued customer and welcome you to our Sport Mazda Family of Staff and Mazda Owners. You will always be welcome at my dealership and the testimonial you have written is greatly appreciated. Thank you!! JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your kind testimonial and we are so proud to have you as our customers. I can tell from the photo that accompanied the testimonial that you are both very happy with your purchase and I hope you really grow to love your new Mazda SUV. It is beautiful both inside and outside and it is loaded with features that will let you enjoy every single mile you drive. Besides beauty and features, your car just received the Top Safety Pick+ for this year which means that you and yours will be driving around in one of the safest cars on the road. Thank you so much for choosing Sport Mazda for your purchase. On behalf of the entire team, I would like to welcome you to our Sport Mazda Family. We will be here to provide you the service and support you need to maximize your enjoyment in your new Mazda throughout your ownership. I am so happy that Rey and Victor were able to make sure all your concerns were addressed and they found you the car that met your budget. Thank you once again for being our customer. JAY MEALEY, OWNER

Sport Mazda responded

I always say, "Don't let a car dealer stress you out, car buying should be fun." I am so glad to hear that you found that to be the case here at Sport Mazda. I am sure that I should thank Alex Stinvil for making sure your visit was enjoyable and successful. He is an exceptional young man and a wonderful Sport Mazda Sales Pro. He is an especially good listener as you found, and that is important so that he knows exactly what you want and any special conditions that affect your purchase. It sounds like you both worked well together to find the car you wanted on our lot. Congratulations and I hope you enjoy it very much. I want to especially thank you for choosing Sport Mazda and for taking your valuable time to write this testimonial. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

It is always a special event to have a loyal and long-time member of our Sport Mazda Family return once again for a new Mazda. The trust that you have shown in us over these years, along with the wonderful testimonials, like this one, have made a huge difference to our reputation and success. I want to thank you so much for being our valued and loyal customer and want you to know that you and yours will always be welcome at Sport Mazda. We are growing because of customers like yourself, and now have just opened at new Sport Mazda North on 17-92 in Longwood, for the convenience of customers on that side of Orlando. It is on the site of the former Fairbanks Mazda and is managed by Dan Parker, the long-time General Sales Manager at Sport Mazda, now Sport Mazda (South). Now you will be able to find the same great sales and service whichever side of town you are in. I want to thank you again of for choosing Sport Mazda for your new Mazda. We wish you many enjoyable and safe miles and look forward to providing you all the service and support you need to protecting your investment in your new Mazda. Thank you for being a proud Mazda owner and I know you will enjoy this one even more, with all the great features that now come standard on all new models. Especially, I hope you grow to love the FEEL ALIVE sensation you experience every time you are behind the wheel. Proud you are our customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for being such a wonderful customer and for the kind words you wrote about Ellie Diaz and your recent experience at my Sport Mazda Service Center. It was our pleasure to provide you the service you deserve and you will always be welcome at this dealership. It was very kind of you to let others know about Ellie Diaz and how she made sure you and your car were well cared for. Like all great Service Advisors, Ellie's first priority is you, her customer, and from your words I can see that you appreciated her efforts on your behalf. She is a kind and caring individual who is also a Mazda Service Pro and together that makes her a valuable asset for you and Sport Mazda. Thank you for recommending Sport Mazda to others and we will always have a friendly welcome waiting for you at this dealership. You are our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

Your commitment to making the Sport Mazda Service Center as your continuing service provider is greatly appreciated. And, thank you so much for letting others know about your experience here and the reasons for your decision. It is wonderful customers like yourself that have made Sport Mazda the Dealerrater Florida Mazda Dealer of the Year for 9 years and National Mazda Dealer of the Year for 3 of those. We appreciate you very much and look forward to providing you the service you enjoy, expect and deserve. On behalf of Stephen Mendez and Brittany Schultz, you Service Advisors, the rest of the Service Team, and myself, I want to thank you so much for your kind testimonial and for being our valued customer. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Amanda, so glad that you like the texting option. Improving our customer service for valuable customers like yourself is a daily effort at Sport Mazda. With wonderful Service Advisors like Stephen and Brittany, and the way they let our customers know how much we appreciate them, it is great to see testimonials like yours. We appreciate you letting others know about your visit. It is great customers like yourself that have given us the reputation for providing great care for you and your car. You will always be welcome at Sport Mazda and I thank you again for being our valuable customer. JAY MEALEY, OWNER