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Sport Mazda

Orlando, FL

4.9
12,275 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,276 reviews

June 17, 2019

Quick and informative The service team is one of the best that I have encountered at any car dealership. Got me in, kept me updated to the service and got me out quickly. More

by waddellphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 17, 2019 -

Sport Mazda responded

I am so happy to hear that your received such good service from my team. The Sport Mazda Service Center has a wonderful staff who all take pride in providing their best service each day to customers like yourself. I know they will appreciate very much your support and are so happy that you let others know about your experience here. Thank you for being our valuable customer and you will always be welcome here at Sport Mazda. JAY MEALEY, OWNER

June 17, 2019

Great Experience This was a great experience from start to finish. I arranged for a test drive and had the vehicle waiting for me when I got there. Jacob patiently exp More

by sarairriveera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barone
Jun 17, 2019 -

Sport Mazda responded

Sarairriveera, Our entire buying process was designed around listening closely to our customers wants and needs, and then doing everything we can to make sure they get what they wanted. It seems simple and logical, but it means that we must ensure that every question is answered, every concern is addressed and every need is met, before a customer signs any papers. In your case, budget seemed to be a real need and want, and between Jacob and Rey we made sure you were happy with the results. Thank you so much for taking your valuable time to let others know about your experience at Sport Mazda. We are proud to have you as a valued customer and will always be here to assist when needed. JAY MEALEY, OWNER

June 17, 2019

Great Everyone was great, and pleasant. The waiting area was comfortable with different drinks and snacks available. When I received my car it was washed an More

by MILANCITO8172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Nick Radoslavov, Christian Atencio
Jun 17, 2019 -

Sport Mazda responded

Thank you so much for taking your time to write this review. It is always very much appreciated by me and the entire staff when one of our loyal customers makes such nice comments about our service center. We have given so much attention to providing a great atmosphere for our service customers to relax and enjoy the various amenities that they deserve, while awaiting their cars. I am proud of the great staff at the Sport Mazda Service Center and so glad that they continue to provide great experiences for our very valued customers, like yourself. Thank you again. JAY MEALEY, OWNER

June 17, 2019

Karina is awesome! Karina is a new salesperson at this location and what I love about her is that she is very personable. She ask questions and if she doesn’t know the More

by Tlockhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Concepcion, Luis Arce
Jun 21, 2019 -

Sport Mazda responded

Thank you for letting others and me know about how Karina is doing well as a salesperson here at Sport Mazda. Testimonials to me have always been a way that I can see whether we are providing the best possible service to our customers. I often read them to see where we can change processes or add services that would make it even better for our customers. So, I was very happy to read your review. I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners, and wish you many, many miles of safe, happy and fun driving in your new Mazda. Thank you so much for choosing Sport Mazda and we will always be here to assist you throughout your ownership experience. I know that Karina will be happy to hear that you will return in a few weeks for another purchase. It is very kind of you to place your trust in Karina and Sport Mazda. Thank you so much for being our valued customer. JAY MEALEY, OWNER

June 15, 2019

Excellent Service Marilyn Santos is a great person and very professional. She welcomed me at the door of Sport Mazda and advised me very well in the process of purchasi More

by eeemag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
Jun 17, 2019 -

Sport Mazda responded

I am so happy to read that Marilyn Santos made sure you were welcomed to Sport Mazda and provided the experience that you deserve and a valued customer. She is a very nice person, and a true professional who always does her best to make sure her customers leave happy. I am hoping that you enjoy many happy and safe miles in your 2016 Mazda 3 and don't forget that Marilyn and Sport Mazda will always be here to assist you when needed. Thank you for choosing Sport Mazda. JAY MEALEY, OWNER

June 14, 2019

Redemption Went to sport Mazda awhile ago at their old location and had a pretty bad experience. Nicks service at this new sport Mazda location combined with the More

by Zachkckarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

I am so happy to hear that your visit to our new facilities has brought a valued customer back to us. The old Sport Mazda service facilities off Lancaster Rd. were no longer able to provide the quality of service our loyal customers deserved. I am proud that we have been able to provide a beautiful, modern service facility with all of the latest technology to insure our customer receive the best service possible. In addition, the many new amenities in our service area have made a comfortable and enjoyable place for you to relax while waiting. Thank you for your kind review. I hope that there may be other valued customers who might be ready to visit with us at the new Sport Mazda Service Center. JAY MEALEY, OWNER

June 14, 2019

All done well We had warranty service done but were treated with great courtesy and respect. I wish they didn’t always give me more things to do, but I understand t More

by Telepgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 17, 2019 -

Sport Mazda responded

I appreciate your kind review and the comments about Ellie Diaz. I think I can understand what you mean about more things to do. We look at our job as more of an advisor, once your work has been completed. We want to make sure you know the complete status of your car and the things you might need to be concerned about in the future. While they may or may not be immediate fixes, they are certainly something you should know so that you can plan. It is because of the respect we have for our valued customers, like yourself, that we make sure to care about both you and your car. Thank you again for being our loyal customer. JAY MEALEY, OWNER

June 12, 2019

Great Service. Excellent service and good sales presentation, would definitely recommend. Thanks Mayeline for all your help, and the patient that you had with all ou More

by juanpe28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Sport Mazda responded

Juan, Thank you for the kind review. I am so happy you chose Sport Mazda for your next car and want to thank you for recommending us to others. Your kind comments mean a great deal to us and we are proud to have you as our valued customer. Mayeline will certainly appreciate the nice things you had to say about her and the service she provided during your visit. We are always here to assist you whenever you need us. JAY MEALEY, OWNER

June 12, 2019

Service was friendly and efficient The front-line service personnel are friendly and helpful. I have never had a negative experience with the staff after many visits to the service cent More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, Thank you for taking your valuable time to write this very positive review about your experience at the Sport Mazda Service Center. I know for certain that Stephen and Nick appreciate hearing that you have never had a negative experience in service and they will be here to make sure that you never do. It is so great to hear from a loyal customer with kind comments that let my staff know that you noticed. So glad you are our loyal customer. JAY MEALEY, OWNER

June 11, 2019

Recall & Repair Nick, along with the rest of the staff, we're fantastic. Everyone at this location is very customer oriented. My repair and recall were handled (in wh More

by ereed311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, It was very nice of you to let others know about your recent service visit at Sport Mazda. Your strong recommendation to other Mazda owners to visit Sport Mazda is greatly appreciated. It is certainly valued and loyal customers, like yourself, that have given us such a great reputation. I promise you that we will always do our best to deserve your trust and to provide the quality of service that you should always expect. Nick and the rest of the service team will be so happy to read your comments. Please remember that we are always here when you need us. JAY MEALEY, OWNER

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