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Sport Mazda North - Service Center

Longwood, FL

4.7
840 Reviews

840 Reviews of Sport Mazda North - Service Center

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January 03, 2024

Best customer service ever. The staff is amazing, just exceptional people. I am honored and proud to call them my extended family. More

by SA9697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cappetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Erhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bud Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Balula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Jan 05, 2024 -

Sport Mazda North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2024

Efficient, friendly staff at the dealerships service department. Quick repairs, fair prices, and excellent customer service. More

by Davelricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Sport Mazda North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda North! Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2024

Service good, Sales bad, manager doesn’t care about customer satisfaction, even with previous cars that I bought before, but I guess don’t matter, just one number,take or leave it They don’t make a ef More

by H.M.LOPEZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Jan 04, 2024 -

Sport Mazda North responded

Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (407) 734-2953.

January 02, 2024

I never have any issues when I come to get my car serviced. I have been dealing with this dealership for over 5 years now. More

by AngSmith36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Sport Mazda North responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2024

Very good the service fast nice goof job mechanic Efctive place clear big beatiful excellbet More

by THIAGO2235375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Balula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Erhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jujuan Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Jan 04, 2024 -

Sport Mazda North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 01, 2024

I have had my same service advisor, Jay, for the last few years. The service department is exceptional. More

by FREDCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Jan 01, 2024 -

Sport Mazda North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. We hope you have a great day!

December 30, 2023

Not long after we left, my car started overheating. Turns out that there was no coolant in my car. This was an obvious oversight for professional mechanics to not have checked the fluid levels in a veh More

by Kelly.gonzalez61820@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isander Plaza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Sport Mazda North responded

Hello Kelly. This is Jay Mealey and I deeply apologize for the issue you had with your car overheating. I take customer feedback very seriously and I am looking into your issue. My service manager is aware of this issue and he will make sure this gets resolved quickly for you. I want to make the solution as easy as possible for you. Please reach out to me at jaymealey@gmail.com if you have any further issues or if this is not resolved to your satisfaction. I am here to help. Thank you for being a Sport Mazda North customer. I really appreciate it. Jay Mealey / Owner.

December 29, 2023

Once again this dealership has gone above and beyond for us! We usually have Jay as our service advisor (who I absolutely love) but this time we had Isander. I was very hesitant with him however he is just More

by jwinni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Celso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isander Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Diaz
Dec 31, 2023 -

Sport Mazda North responded

Hi Jwinni, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 28, 2023

Really a great experience if you have to have your car worked on. I was kept updated while the car was being serviced. Could not have been any easier. Kudo's to Tyler. More

by PHODGES646
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Sport Mazda North responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2023

ACCURATELY DIGNOSED THE PROBLEM THAT MY (MORE LOCAL) DEALER SEEMED UNABLE TO DO. THANK YOU. More

by TGEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Diaz
Dec 29, 2023 -

Sport Mazda North responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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