Sport Mazda North - Service Center
Longwood, FL
840 Reviews of Sport Mazda North - Service Center
Exceptional service. Bought my car there and just had my first oil change. I was very pleased with the service department Bought my car there and just had my first oil change. I was very pleased with the service department More
The always are very good at taking care of the problems of my car and do a great job of my car and do a great job More
I appreciate the inspection video but it would have been nice if you topped off the fluids No windshield washer fluid! I hope you put oil in it! nice if you topped off the fluids No windshield washer fluid! I hope you put oil in it! More
Great customer service and Management. Took care of my cars every need and more. Will be buying a new car there soon! Took care of my cars every need and more. Will be buying a new car there soon! More
I will never go to this dealers service department again unless it is unavoidable. They are very unprofessional to say the least. Mealey family owns this dealer and many others which I will avoid as well. S unless it is unavoidable. They are very unprofessional to say the least. Mealey family owns this dealer and many others which I will avoid as well. Sales department has the normal unsavories that all dealers have. More
I put in for a same day service appointment on line. When I got to the dealership, the appointment wasn’t finalized and not on the schedule. My service advisor, Jujuan, took care of me and my car was When I got to the dealership, the appointment wasn’t finalized and not on the schedule. My service advisor, Jujuan, took care of me and my car was in and out in no time at all. Love the fast, friendly, and efficient service! They did not over promise, but did over deliver! More
Great people all around. Easy and confortable waitng area. Could use a sun shade in the main area. Did a grrat job on my car. Easy and confortable waitng area. Could use a sun shade in the main area. Did a grrat job on my car. More
I wanted to share some feedback from my most recent experience at the service department. Until this past week, I've always received exceptional service. I brought my car in for its scheduled mainte experience at the service department. Until this past week, I've always received exceptional service. I brought my car in for its scheduled maintenance. Afterward, I received a message with a quote that included some additional service recommendations. One of the recommendations seemed quite expensive, so I called the service department to ask for more information. When I called, I was told my service advisor was with another customer and would return my call. However, after waiting several hours without a callback, I decided to decline the additional services since I still didn't have my questions answered. I'm unsure if my service advisor ever received the message that I was seeking more details on that big-ticket recommendation. The lack of a timely callback left me feeling unsatisfied with the customer service. I also specifically asked them not to rotate my tires, as I had purchased new tires recently, yet they rotated them anyway. It seems the level of attention to customers may be slipping a bit compared to my previous positive experiences. I wanted to share this feedback in case it could help identify any potential areas for improvement. Excellent customer service has always been very important to me. More
this is a great dealership from the buying experience to the service department, and the fact that they sell awesome vehicles doesn't hurt either the service department, and the fact that they sell awesome vehicles doesn't hurt either More