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Sport Mazda North - Service Center
Longwood, FL
840 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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840 Reviews of Sport Mazda North - Service Center
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September 12, 2024
My experience with Mazda sport was not the best. First of all I purchased my Mazda at this location with Aaron Paige sad to hear he is no longer there. I used to go to Mazda headquarter in Clermont First of all I purchased my Mazda at this location with Aaron Paige sad to hear he is no longer there. I used to go to Mazda headquarter in Clermont for all my services and their customer service is outstanding!! Always keeping me in the loop. I also asked them once for a courtesy car the day of and they were able to provide me with that happily. I moved over to the Longwood side of town and now I have to go to Maza sport for services, but my first time making an appointment was not the best. I overlapped my appointments, and I had asked if I could get a courtesy car, I was immediately told no. For customer care and someone who has been in the customer service industry for 16+ years you would think that you would try to accommodate or make me THINK you tried. My second appointment I had to make because I had to reschedule since they wouldn’t provide a courtesy car. I arrived on time and I sat there in the lobby for three hours waiting to get my oil changed ( when I was told 1.5 hours which is still a ridiculous time.) and I wasn’t notified when my oil changed was done. I had to walk up when the clock was hitting THREE HOURS and asked if my car was ready. There it was sitting right there in front of the window ready to be driven. Tyler was my service advisor. He was nice cashed me out right away afterI went up there because I was not notified that my car was done. The staff was more concerned about their lunch picnic that they were going to be having and setting up for the last three hours in the lobby. The energy was very low, overall not very good experience. Debating if I should just schedule my appointment out with headquarter Mazda in Clermont which would be an inconvenience but I know their service is always top notch and I leave happy. Maybe better luck next time. More
by Sammysm00th
Employees Worked With
September 12, 2024
Super great costumer service and amazing technicians. They had my car all ready to go and clean in less than two hours. They had my car all ready to go and clean in less than two hours. More
by pons_pinkish0m
Employees Worked With
September 11, 2024
I had a great experience at Sports Mazda! Beth the customer advocate is the best! Beth helped make sure everything was taken care of correctly when i had some issues and was a great advocate! Beth the customer advocate is the best! Beth helped make sure everything was taken care of correctly when i had some issues and was a great advocate! She followed up with me afterwards and made sure I had all of the paperwork I needed! Beth is the BEST! More
by ikivy3554
September 06, 2024
Customer service is great, service is great, coffee is great! I have nothing but good things to say! great! I have nothing but good things to say! More
by aniko.botlik
September 03, 2024
Best car dealership/service personnel ever! My car is always at its best because of Sport Mazda North My car is always at its best because of Sport Mazda North More
by awomanofwonder
Employees Worked With
Other Employees :
All Mazda employees are the best
August 30, 2024
This dealership is always helpful in every way. Nice and clean area for you to wait. Coffee and popcorn. The staff is very attentive, from the moment you walk in. Couldn’t ask for better service. Nice and clean area for you to wait. Coffee and popcorn. The staff is very attentive, from the moment you walk in. Couldn’t ask for better service. More
by Donna
Employees Worked With
August 27, 2024
Overall a decent experience. Prompt attention at arrival. Everyone was friendly and attentive. The wait for the service to be completed was a little long but manageable. Prompt attention at arrival. Everyone was friendly and attentive. The wait for the service to be completed was a little long but manageable. More
by Setgarcia6
August 15, 2024
I have been a customer here for over 10 years. The staff is amazing as are their vehicles and their service! The staff is amazing as are their vehicles and their service! More
by Womarever
August 14, 2024
This place is awesome! I have a 2002 Mazda 626 and they care like it's new! I have a 2002 Mazda 626 and they care like it's new! More
by peggy.cusumano
Employees Worked With
June 15, 2024
The service provided was thorough and professional. The service I elected to have performed was completed in a timely fashion. The work performed was completed successfully. The service I elected to have performed was completed in a timely fashion. The work performed was completed successfully. More
by Slattmann
Employees Worked With
