Sport Durst Automotive - Service Center

Quick and thorough service. Angela was great as usual. My son and I hung out in the lounge while we waited, and time flew by. son and I hung out in the lounge while we waited, and time flew by. More

Service and Sales Have Been dealing with Sport Durst for 5 years. Have always been treated royally.. I truly believe they make every effort possible to insure that thei Have Been dealing with Sport Durst for 5 years. Have always been treated royally.. I truly believe they make every effort possible to insure that their customer base is truly important to them. More

Best customer service I have used Sport Durst for servicing my cars for over 10 years. I appreciate the personal care and shuttle service while my car is being serviced. I have used Sport Durst for servicing my cars for over 10 years. I appreciate the personal care and shuttle service while my car is being serviced. More

Negligent business I have purchased two Santa Fe’s from this dealership. They did not notify me about the engine recall that applies to both vehicles. On Monday, Decembe I have purchased two Santa Fe’s from this dealership. They did not notify me about the engine recall that applies to both vehicles. On Monday, December 9 my engine failed while I was driving down I-40. In addition to the fact that I could have been seriously injured, I missed a critical meeting for my job. Now I have been without a car for 72 hours & Sports Durst is refusing to provide a rental car to me until they get approval from Hyundai headquarters. This has been massively inconvenient & completely turned me off to ever buying from then again or recommending them to anyone else in the future. I was just at Sports Durst 5 months ago having a $1000 part to the turbo replaced & no one mentioned this engine recall. They are negligent & I do not recommend them. More

Wonderful people On my 3rd Hyundai. Always had my cars serviced here. Appreciate the coupons and oil change packages. And the people in the service department are a On my 3rd Hyundai. Always had my cars serviced here. Appreciate the coupons and oil change packages. And the people in the service department are amazing. Super professional and friendly. More

Do Not stand behind their product/service I purchased a 2019 Jeep Cherokee in November 2018. I was told that I had a 1 year maintenance program for oil changes and tire rotation. My first visi I purchased a 2019 Jeep Cherokee in November 2018. I was told that I had a 1 year maintenance program for oil changes and tire rotation. My first visit I had to remind sales that I had this program. The sales person entered it into the system. My 2nd visit I was told that I didn't have a maintenance plan again. Spoke to sales again, this time no help. Spoke to finance guy, no help! Ended up paying $135 for oil and filter change and tire rotation! Buyer beware! More

Lack of communication in re to outrageous bill No response from this man after email and sending detailed letters in regard to my daughter being ripped off totally. She only could afford $280 for No response from this man after email and sending detailed letters in regard to my daughter being ripped off totally. She only could afford $280 for speedometer. The salesman over the phone confused her and convinced her to fix car. Cost: $640! Sadly, my daughter is only 23 and has a communication disorder. The sales person totally confused her; did not send a proposed bill before doing the work. I was out of town and could not help her. More

Terrible mangement.. profit center only 20 years in the business, and the worst customer service I have ever seen... customers can make an appoint and wait 3 hours if owner has a friend come 20 years in the business, and the worst customer service I have ever seen... customers can make an appoint and wait 3 hours if owner has a friend come in, he will push them ahead of u quickly... this is a lying, cheating organization like I have ever seen.. no one can do there job due to arrogant owner.... everyone are yes men and no one is happy... I don’t understand how they are still in business ... please take my advice... u will get better honest service going somewhere else.. this place sucks to the HIGHEST DEGREE... take my advise.. u will be disappointed.... More

Hyundai Velastar Turbo, do not buy. My son Harry problem With the Turbo in his vehicle. They replaced it completely. 3 weeks pass the warranty on the new one it happened again and of c My son Harry problem With the Turbo in his vehicle. They replaced it completely. 3 weeks pass the warranty on the new one it happened again and of course they refused to assist us. Buyer beware More

Bad experience with service department and managers We had our Hyundai Santa Fe in for maintenance in March; one of the billed for services was replacement of all spark plugs. Two months later an igniti We had our Hyundai Santa Fe in for maintenance in March; one of the billed for services was replacement of all spark plugs. Two months later an ignition call broke and the shop we brought it in to for that told us that the spark plugs were old and could have been a potential cause for the coil to break. The service rep refused that that is even theoretically possible - when I pointed him to google "can a bad spark plug cause ignition coil to break" (try it yourself...) he came back with another lie: a picture of a used (copper) spark plug next to an iridium tip plug to show me how "used up a spark plug would need to be to be considered old" - complete b/s... I tried for two days every hour to call his manager; when that guy finally returned my call after 3 days, I already had the other shop fix it because I needed the car. Then, two months later - the next ignition coil breaks; again with an old plug under it. This time the manager stayed at "well, if you don't trust us, then why would you have us replace it"... Well, two confirmed lies in it's hard to trust... and why would I have you fix it? Because now I'm out $420 TWICE to fix coils after you skipped on a service item you billed us for. More