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Sport Durst Hyundai

Durham, NC

3.5
1,266 Reviews

4507 Durham-Chapel Hill Blvd

Durham, NC

27707

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1,266 Reviews of Sport Durst Hyundai

March 31, 2013

Had an Excellent experience, staff was great. With this visit we have now purchased 4 vehicles from this dealership, thank you for always making it a pleasant experience. More

by dfrazier09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2013 -

Sport Durst Hyundai responded

Thank you so much for your continued business! It means a lot to us that you feel confident enough in Sport Durst to return so many times, and we hope that we can continue to exceed your expectations. We look forward to seeing you again! Find us on Facebook and Twitter if you haven’t already, and you’ll stay posted on exclusive deals and specials that we run! -Sport Durst Automotive Group

March 29, 2013

Due to my other car (a 2003 Camry) needing an engine replacement (overheating - blown cylinder head gasket), I decided to invest the money in a newer car rather than repair the Camry. Originally I was More

by Bobsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan and Chad from Delivery (not sure of their last names and no pictures to help me properly identify them)
Apr 02, 2013 -

Sport Durst Hyundai responded

Thank you, Bob, for your sharing your experience with us. At Sport Durst, we're passionate about what we do because we know that we have an opportunity to find someone a new vehicle that they will depend on. We believe it takes learning the details of what the customer hopes to get our of their new car or truck, and a sound knowledge of our inventory and the features of each individual vehicle. We're pleased to hear that Will upheld our standards during your time searching for your Elantra, and that David, Jordan, and Chad all did a great job pitching in to get you on the road. Come back and see us if we can help you with anything else. If you haven't yet, finding us on Facebook and Twitter is a great way to stay in the know about exclusive specials. -Sport Durst Automotive Group

March 29, 2013

A little over a year ago my husband and I bought our first Hyundai from Ricky Coplin at Sports Durst. He made us feel so comfortable with the whole process and i loved the Sonata that we bought,so when More

by pameb58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Copelin
Mar 29, 2013 -

Sport Durst Hyundai responded

Thank you so much for taking the time to share you history with us. Throughout the dealership, we make it a goal to be there for our customers whenever we can. We know that it can be stressful when an issue comes up at the wrong time, and it's our pleasure to do what we can to take a little of that pressure off of your shoulders. Whether it's in sales, service, or something completely unforeseen, first-class service is what we keep our focus on. It's great to know that Ricky, Misha, James, Chuck, and the rest of the team were able to really go the extra mile to take care of you. We're looking forward to seeing you again, and we really appreciate your repeated business and kind words. If you haven't yet, find us on Facebook and Twitter and you can hear it first when we offer exclusive specials to our fans and followers! -Sport Durst Automotive Group

March 28, 2013

Job well done Ricky. He is always very professional and very patient. I would recommend people to him any day of the week. They take time to show you all the features of your car and make you feel comforta More

by admoore71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Copeland, Ricky Copelin
Apr 12, 2013 -

Sport Durst Hyundai responded

Thank you for alerting us of this issue. We are always trying to improve, and the feedback that you have shared with us will inform our future decisions and policies when it comes to service. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the details of your experience and we can work towards a resolution. Please contact me at your earliest convenience. -James Plessinger Director of Operations james@sportdurst.com 919.533.5884

March 27, 2013

From the moment that we pulled in the parking lot I was impressed with the cars that I saw. When we started looking at them this salesman came over to us and asked us if anyone was helping us and we said n More

by edwardsdarlene72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Waheed
Mar 27, 2013 -

Sport Durst Hyundai responded

Thank you for recognizing our dealership! We're pleased to hear you were impressed with our inventory. At Sport Durst we believe every customer deserves a positive experience from start to finish. It's awesome you understood this after visiting us. We appreciate that you will tell others about your experience as well. If you have any questions please reach out to us at any time. We always love to hear from our valued customers. Don't forget to find us on Twitter and Facebook, we offer special promotions and deals for our "likers" and followers. -Sport Durst Automotive Group

March 25, 2013

I received an email regarding upgrading my vehicle. When I pulled up on the lot, I was greeted by Abdule. He was very friendly and allowed me space to look around alone. He was not over bearing at all. This More

by Hudasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Waheed
Mar 25, 2013 -

Sport Durst Hyundai responded

Thank you for taking the time to tell us about your experience with us. Our philosophy about helping people find a new car is pretty simple: we strive to be a resource and a guide rather than a salesperson. It's great to know that Abdul and the rest of the team gave you not only the information that you needed, but also the space that you needed to make a decision. Don't hesitate to come back if there is anything more that we can do for you. Find us on Facebook and Twitter to stay ahead of the curve on exclusive specials! -Sport Durst Automotive Group

March 22, 2013

Walked in on a Sunday night and Monday traded in my old car and drove away with the perfect new Santa Fe. Great experience! Thank you! More

by Dawn R
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2013 -

Sport Durst Hyundai responded

Thanks for taking a moment to tell us how things went! We do our best to be expedient, while maintaining a standard of being thorough and consistent. It's great to know that the team was able to get you all taken care of quickly and easily, and get you into the best new vehicle for you. Bring your Santa Fe by if anything comes up that we can help you with. If you haven't yet, Find us on Facebook and Twitter and you'll be among the first to know about it when we offer exclusive specials! -Sport Durst Automotive Group

March 21, 2013

I think Michael Silberman is the best salesperson in that dealership. This is the 2nd. Hyundai we've purchased an he very professional, knowledgeable, an courtious. I beleive him to be a great asset to them More

by mikeystoy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Silberman
Mar 25, 2013 -

Sport Durst Hyundai responded

Thank you for your thoughtful remarks. Michael is absolutely a valued associate, and consistently upholds a standard that our entire sales team strives for at every turn. At Sport Durst, our efforts are always focused on first-class service, and nothing less. We're so glad to hear that you felt taken care of and that you enjoyed your time with us. Feel free to come back in if there is anything more that you need from us. Find us on Facebook and Twitter to hear about exclusive specials! -Sport Durst Automotive Group

March 19, 2013

Truly enjoyed my experience in buying my first brand new car. Ricky was not pushy or in your face like other dealerships are known for. He worked with us on pricing with matching and beating other prices an More

by KLG83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Copelin
Mar 25, 2013 -

Sport Durst Hyundai responded

Thank you for taking the time to tell us about your time with us. We know that it can be intimidating to make the decision for a new car, especially the first time buying one. We're glad that you went with us, and that your family has put their trust in us time and time again. Our sales team always aims to be knowledgeable, thorough, and persistent when it comes to getting the best deal on the right car. We're happy to hear that Ricky was able to keep up with your needs and expectations when it came to finding the vehicle that fit you best. We appreciate your feedback about your experience with our finance department. We work hard to improve our dealership every day, and your frustrations will be taken into consideration as we try to grow and make changes. We hope that you will come back in and see us if anything comes up that we can take care of for you. Find us on Facebook and Twitter to be the first to know about exclusive specials and deals. Happy driving, and thanks for sharing your first new car purchase with Sport Durst! -Sport Durst Automotive Group

March 18, 2013

Travis and Rashawn provided me with excellent service. They went above and beyond to help me get into my car. Great Job!!! I would definitely recommend them to anyone. More

by bsbrook_1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Riddick and Rashawn Bass
Mar 25, 2013 -

Sport Durst Hyundai responded

Thank you for your recommendation, and thanks for taking a moment to tell us how things went. We direct our focus firmly to caring for our customers in every way that we can. It's excellent hearing that Travis and Rashawn were thorough in their efforts to get you the vehicle that you wanted. Come see us if there is anything further that we can do for you. If you haven't yet, we encourage you to find us on Facebook and Twitter, where we post exclusive specials and deals for our fans and followers to take advantage of! -Sport Durst Automotive Group

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