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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
352 Reviews

352 Reviews of Spitzer Toyota Monroeville - Service Center

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July 03, 2025

Exceptional service! Fair pricing, easy drop off/pick up process. Responsive to questions/concerns. I appreciate not feeling like they are “piling on”recommended service More

by jamilakpugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas was my service advisor and was exceptional!
Jul 03, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2025

Thomas who was my service person was very friendly and helpful. Great service. He was timely and informative about status of my service. More

by DebbieG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 06, 2025

Anytime I have service at Spitzer I always seek out Deanna Hicks. She is always courteous and mindful of my needs. More

by bveschio2bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

June 04, 2025

My go to service guy is James Thomas. He always takes great care of us and our two Toyotas. Explains everything clearly And goes the extra mile. More

by Greenieab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jun 04, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

May 31, 2025

I appreciate the employee efficiency & kindness at every visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
May 31, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

May 26, 2025

Thank you James Thomas for the excellent service on our Rave4. We especially appreciated your thorough explanations and the video showing us each step of your service. More

by dgebjenone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 27, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 22, 2025

Charles Cater in the service department goes above and beyond to help me anytime I pull into the service department More

by lag356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 22, 2025 -

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2025

Staff was courteous, friendly, professional, and clean. I was able to schedule an appointment quickly. More

by Dbthomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 17, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

May 06, 2025

Excellent service from sale to service. Very fast service and staff were all so pleasant. More

by mjnardozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis in service and amber in cashier
May 06, 2025 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 05, 2025

It was easy to get an appointment. The work was completed quickly and as always, everyone is friendly and helpful. More

by regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 05, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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