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Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
368 Reviews

368 Reviews of Spitzer Toyota Monroeville - Service Center

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September 09, 2025

James Thomas took great care of me & my car. He was friendly, efficient and informative. More

by gaye fifer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thinas
Sep 10, 2025 -

Spitzer Toyota Monroeville responded

Thank you for taking time to leave James your review. We are committed to delivering friendly and transparent services so our customers can rest assured knowing their cars will be taken care of!

September 09, 2025

Mr Charles Carter has taken care of my car service several times when I have come to Spitzer for car service. He has always been helpful and explained what was being done to my car and how to keep it More

by jcelaschi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : charles carter
Sep 10, 2025 -

Spitzer Toyota Monroeville responded

You have our appreciation for trusting us with your vehicle's services and for leaving Charles your positive rating! Rest assured knowing we will continue to do our best to maintain your vehicle in the best running condition so that you can have the security of driving on the road.

September 06, 2025

I always have a good experience when my car is serviced at Spitzer Toyota. Deana Hicks and James Thomas are always great at checking me in and keeping me up-to-date on my car. Justin Costello in the porch More

by Jb138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Sep 08, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Deana and James consistently provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 22, 2025

James Thomas is very friendly, courteous and always helpful. Every time I bring my car for any questions, concerns or service, he is always there to help. More

by sjat826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas - Service
Aug 25, 2025 -

Spitzer Toyota Monroeville responded

James will be appreciative of your kind review! We look forward to the next time you come in for any car servicing needs because we will make sure our staff is friendly, courteous and helpful. Until next time, safe travels!

August 18, 2025

Charles Carter took care of me even though someone had my service date wrong. he said he would get my car in to get the 10K service....and he did. Thank you. However, no free car wash, and driver side More

by alleyking1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Aug 19, 2025 -

Spitzer Toyota Monroeville responded

Charles, thank you for your very kind review. We strive to ensure that all our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

August 12, 2025

Great service department. Thoroughly satisfied with the visit. Scheduling was great, and did not need to wait a long time for an appointment. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

August 02, 2025

Excellent service and not long wait tine was courtesy and welcoming to me and good More

by vsf1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Bole
Aug 03, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

July 31, 2025

James Thomas was Excellent! Very pleasant and helpful. Kept me informed on everything going on with my truck! Even included a video! OUTSTANDING More

by mikedoty1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Aug 01, 2025 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2025

I have been taking my car to Spitzer since I bought it 6 years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The More

by Mary Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Aug 01, 2025 -

Spitzer Toyota Monroeville responded

Thank you, Mary Ann! We appreciate your kind words for James Thomas and the team and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

July 30, 2025

Mathew Artis helped my family out greatly by servicing our Blazer that was experiencing a check engine emissions problem, he fixed it! And quickly. More

by Txbkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Artis
Jul 30, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

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