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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,049 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally ...
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,049 reviews

August 22, 2017

New Toyota 4Runner Had a visit to Spitzer Toyota a few days ago to look at a new 4Runner. Wasn't sure if I was going to buy but after the friendliness and professionalis More

by kal1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III
Aug 24, 2017 -

Spitzer Toyota Monroeville responded

We cannot thank you enough for your wonderful review of Spitzer Toyota and for your recommendation! Congratulations on your new 4Runner. It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855

August 18, 2017

Patience Doug & the finance team were diligent, friendly & understanding as my mother was patient in my selection of my first Camry. Now being retired a well More

by Doris Jean Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Spitzer Toyota Monroeville responded

Thank you so much for the wonderful feedback of your experience at Spitzer Toyota! We are pleased to hear Doug and the rest of our team was diligent, friendly, and understanding. We hope you enjoy your new Camry and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best, Robert Thomasson, General Manager, (877) 735-3855

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August 16, 2017

Wonderful We owned a 2014 Toyota RAV4 with 78,000 miles on it when the transmission went. Our extended warranty was only good up to 75,000 miles. We were deva More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Spitzer Toyota Monroeville responded

Patty, we sincerely appreciate your feedback. Each employee is a valued member of the Spitzer Toyota team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Robert Thomasson, General Manager, (877) 735-3855

August 16, 2017

Super friendly and helpful Got me in a new car and helped me finance. Super friendly and trustworthy. Helped me find just the right car with a great maintence package More

by Caseyshively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Howard, Robert L. Thomasson III, James Platt II
Aug 22, 2017 -

Spitzer Toyota Monroeville responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855

August 15, 2017

Thank you Doug Buying a new car is not always easy, but when you get to work with a top notch salesman like Doug, it makes it so well worth it. Spitzer in Monroevi More

by MKimCorolla
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Spitzer Toyota Monroeville responded

Thank you for writing about your visit with us, and congratulations on your new purchase! Doug is an asset to Spitzer Toyota, and it is encouraging to hear he impressed you by delivering our trademark service. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855

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August 15, 2017

"Expect the Unexpected" I stopped by Spitzer to look at a used 4 Runner, before long I was driving away in a new vehicle, not what I expected...... The team was very professi More

by 4runnertony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert L. Thomasson III
Aug 15, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write about your experience with us! At Spitzer Toyota, we work very hard to provide each of our customers with a personalized and hassle-free car-buying experience. I am happy Doug, Robert and Jamie were able to meet your needs. Enjoy driving your new 4Runner, and have a great day! Regards, Robert Thomasson, General Manager, (877) 735-3855

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August 14, 2017

Buying experience Great experience buying my new Highlander at Spitzer. Everyone involved from Doug my salesman to Dave in finance were very knowledgeable and helpful. More

by Oldman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this great review. We are pleased to hear that Doug and Dave were able to provide an efficient and overall positive car-buying experience. Congratulations on your new Highlander! Hope you have a safe and enjoyable ride ahead! Regards, Robert Thomasson, General Manager, (877) 735-3855

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August 12, 2017

Best Service Ever Great experience. I called to say I was interested in a particular car and had an appointment to look at the vehicle that very same day. I traveled on More

by rswauger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your great feedback and recommendation. We pride ourselves on offering high quality customer service, and we're glad to hear that Doug was able to take care of you. Congratulations and enjoy your new car! We look forward to working with you or anyone you might send our way in the future. Regards, Robert Thomasson, General Manager, (877) 735-3855

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August 08, 2017

Best Dealership We've Ever Seen Our experience with Spitzer Toyota has been outstanding. We walked through the door with very low expectations, based upon our experience with previou More

by John W. Johnston, Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet Boyle, Ryan Capozoli, Amil Krueger
Aug 11, 2017 -

Spitzer Toyota Monroeville responded

Thank you very much for leaving us this fantastic review, John! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Congratulations on your new Scion! Ryan, Kyle and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Spitzer Toyota. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Robert Thomasson, General Manager, (877) 735-3855

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August 04, 2017

Jim Platt was Awesome! Jim was the difference in buying from Spitzer! I am a 7 yrat Kenny Ross customer, but I am now coming back to Spitzer as long as Jim is there to sell More

by Pensguy
Recommend Dealer
Yes
Employees Worked With
James Platt II
Aug 11, 2017 -

Spitzer Toyota Monroeville responded

You have been doing business with Jim and Spitzer Toyota for years and your review about us is truly appreciated. Enjoy your new car that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Robert Thomasson, General Manager, (877) 735-3855

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